I just bought a new OAK-D W camera to evaluate for our robots. I have only gotten the camera to work once, very briefly, with the demo app. I have used an OAK-D Pro successfully, but am having a lot of problems with this new camera.

Camera P/N: OACK-D-W-97
OAK-D Wide OV9782
System: Ubuntu 22.04.2 LTS, Linux 5.19.0-50-generic

I have tried using the depthai_demo.py app, the ros1 launch file examples and the ros2 launch file examples. They generally report the same error:

[1944301071E4722700] [1.1.1.1] [1.718] [ColorCamera(0)] [error] Camera not detected on socket: 0

Here is the full output from the latest fetch of depthai main branch f5d26aade0a88f4180356c74d753515c38ae0e9b

$ python3 depthai_demo.py                                                                                           
Using depthai module from:  /home/travis/.local/lib/python3.10/site-packages/depthai.cpython-310-x86_64-linux-gnu.so
Depthai version installed:  2.21.2.0                                                                                
Setting up demo...                                                                                                  
Available devices:                                                                                                  
[0] 1944301071E4722700 [X_LINK_UNBOOTED]                                                                            
USB Connection speed: UsbSpeed.SUPER                                                                                
Disabling depth...                                                                                                  
Disabling depth preview...                                                                                          
Disabling depthRaw preview...                                                                                       
Disabling left preview...                                                                                           
Disabling rectifiedLeft preview...                                                                                  
Disabling right preview...                                                                                          
Disabling rectifiedRight preview...                                                                                 
[1944301071E4722700] [1.1.1.1] [1.718] [ColorCamera(0)] [error] Camera not detected on socket: 0

Subsequent runs of the depthai_demo.py sometimes produce different errors:

❯ python3 depthai_demo.py                                                                                           
Using depthai module from:  /home/travis/.local/lib/python3.10/site-packages/depthai.cpython-310-x86_64-linux-gnu.so
Depthai version installed:  2.21.2.0                                                                                
Setting up demo...                                                                                                  
  File "/home/travis/src/depthai/depthai_demo.py", line 656, in run                                                 
    self.instance.run_all(self.conf)                                                                                
  File "/home/travis/src/depthai/depthai_demo.py", line 132, in run_all                                             
    self.setup(conf)                                                                                                
  File "/home/travis/src/depthai/depthai_demo.py", line 180, in setup                                               
    self._deviceInfo = getDeviceInfo(self._conf.args.deviceId, args.debug)                                          
  File "/home/travis/.local/lib/python3.10/site-packages/depthai_sdk/utils.py", line 226, in getDeviceInfo          
    raise RuntimeError("No DepthAI device found!")                                                                  
RuntimeError: No DepthAI device found!

After pulling this latest branch, I re-ran python requirements install (python3 install_requirements.py).

The time that I did get it to work was the first reboot after installing all of the dependencies for the first time. When I tried to change the "SHAVEs" parameter, everything froze, then crashed. After that, I couldn't get reconnected to the camera, even after a reboot.

What do I need to do to fix this? Is this a hardware problem?