Windows Setup with Oak-D Lite has an issue

Good day All, I just received my Oak D Lite and it looks great and is a very impressive design and especially in person, as the pictures does not do the hardware justice. With that said I downloaded the Windows Setup exe and installed the system, but it has issues. The first is that a dialog box appears telling me that version 3.0.4 is available and asks me if I want to update. When I select yes, nothing happens. Re-running the application gives the same message. Selecting no the application starts, but hangs and then closes on its own. I do see the "Movidius MyriadX" device under the USB Devices in Device manager and so the hardware looks like it is alive. I say looks, as there are no indicators on the device itself telling me that it is working. If I disconnect the device and re-run the DepthAI application, I get a python error which makes sense, as the app cannot find the device. Before I start to dig deeper I thought I would ask if anyone else has had these issues and if so if they can provide some guidance. Thanks in advance! Cheers, Sam

Good day All,
Thanks for the info and direction! I will give it a go and report back.

Thanks again!

Cheers,
Sam

Sadly, even with doing the manual setup, things are not working. I performed git clone, then ran the python installation script (python install_requirements.py) without issue (all packages installed... also I only have python 3 installed and so the executable is simply "python" as opposed to "python3". When I execute the demo script (depthai_python) I get the following messages:

E:\Projects\DepthAI\depthai>python depthai_demo.py
Using depthai module from: C:\Users\sam\AppData\Roaming\Python\Python39\site-packages\depthai.cp39-win_amd64.pyd
Depthai version installed: 2.13.3.0
Setting up demo...
Available devices:
[0] 18443010F158AB1200 [X_LINK_UNBOOTED]
USB Connection speed: UsbSpeed.HIGH
Enabling low-bandwidth mode due to low USB speed... (speed: UsbSpeed.HIGH)
Creating MJPEG link for MonoCamera node and left xlink stream...
Creating MJPEG link for MonoCamera node and right xlink stream...
Creating MJPEG link for ColorCamera node and color xlink stream...
Error while running demo script... Command '"C:\Users\sam\AppData\Local\Programs\Python\Python39\python.exe" depthai_demo.py --noSupervisor --guiType qt' returned non-zero exit status 3221226505.
Waiting 5s for the device to be discoverable again...
Setting up demo...
Available devices:
[0] 18443010F158AB1200 [X_LINK_UNBOOTED]
USB Connection speed: UsbSpeed.HIGH
Enabling low-bandwidth mode due to low USB speed... (speed: UsbSpeed.HIGH)
Creating MJPEG link for ColorCamera node and color xlink stream...
Traceback (most recent call last):
File "E:\Projects\DepthAI\depthai\depthai_demo.py", line 986, in <module>
s.runDemo(args)
File "E:\Projects\DepthAI\depthai\depthai_helpers\supervisor.py", line 46, in runDemo
subprocess.check_call(' '.join([f'"{sys.executable}"', "depthai_demo.py"] + new_args), env=new_env, shell=True, cwd=repo_root)
File "C:\Users\sam\AppData\Local\Programs\Python\Python39\lib\subprocess.py", line 373, in check_call
raise CalledProcessError(retcode, cmd)
subprocess.CalledProcessError: Command '"C:\Users\sam\AppData\Local\Programs\Python\Python39\python.exe" depthai_demo.py --noSupervisor --guiType cv' returned non-zero exit status 3221226505.
Sentry is attempting to send 2 pending error messages
Waiting up to 2 seconds
Press Ctrl-Break to quit

My Python version is 3.9.5. and so I am going to install the latest version and see if anything changes.

Cheers, Sam

erik Good day Erik, no worries, and thanks for checking into this! I have a new Win10 laptop (i7, etc) and so I will try the installation process on it and see if I get the same result. This way I can somewhat rule out any computer related issue. I will report back with the results later today or tomorrow. Cheers, Sam

Luxonis-Lukasz Good day Lukasz,
Thanks for the info and the update! Also, no need to apologize for issues like this, as it tends to be the price of new tech... and with working with Windows . I, also, design and manufacture specialty electronic devices and so I am very aware of the challenges you all face and especially so with supporting the number and diversity of platforms that you do. If anything your and your colleagues should be commended and thanked for the prompt responses to these issues.
Cheers, Sam