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  • Windows Setup with Oak-D Lite has an issue

sam512bb sorry about the issue, checking with the team what could be the issue..

      erik Good day Erik, no worries, and thanks for checking into this! I have a new Win10 laptop (i7, etc) and so I will try the installation process on it and see if I get the same result. This way I can somewhat rule out any computer related issue. I will report back with the results later today or tomorrow. Cheers, Sam

        sam512bb Hi Sam,

        I found out that the exit code you see - 3221226505 - is 0xc0000409 in hex and on Windows means STATUS_STACK_BUFFER_OVERRUN

        I've experienced a similar issue on my Windows machine, but only when accessing PoE devices and even then, it didn't happen every run - but I also got a different code - 3221225477 being 0xC0000005, which stands for STATUS_ACCESS_VIOLATION

        I'm sorry you experienced it, will be investigating it further

            Luxonis-Lukasz Good day Lukasz,
            Thanks for the info and the update! Also, no need to apologize for issues like this, as it tends to be the price of new tech... and with working with Windows 🙂. I, also, design and manufacture specialty electronic devices and so I am very aware of the challenges you all face and especially so with supporting the number and diversity of platforms that you do. If anything your and your colleagues should be commended and thanked for the prompt responses to these issues.
            Cheers, Sam

                Hi, I got OAK D Lite today and I am facing exact same issue. Appreciate if you can help with this

                • erik replied to this.

                  Hello Sayi , did you use the latest installer? There were a few issues with the old one, so folks are encouraged to use the latest one.
                  Thanks, Erik

                    Hi @erik , yes I used setup version 3.0.5 and faced the issue

                    • erik replied to this.

                      Sayi could you share the error you are facing, so we can help with the debugging?

                        I also got this issue. On Windows 10 64 bit, with Python 3.10.0.

                        Errorlog:
                        Using depthai module from: C:\Users\Marcel-Jan\AppData\Roaming\Python\Python310\site-packages\depthai.cp310-win_amd64.pyd
                        Depthai version installed: 2.13.3.0
                        Setting up demo...
                        Available devices:
                        [0] 1944301091D6F31200 [X_LINK_UNBOOTED]
                        USB Connection speed: UsbSpeed.HIGH
                        Enabling low-bandwidth mode due to low USB speed... (speed: UsbSpeed.HIGH)
                        Creating MJPEG link for MonoCamera node and left xlink stream...
                        Creating MJPEG link for MonoCamera node and right xlink stream...
                        Creating MJPEG link for ColorCamera node and color xlink stream...
                        Error while running demo script... Command '"D:\Python\Python310\python.exe" depthai_demo.py --noSupervisor --guiType qt' returned non-zero exit status 3221226505.

                        Having similar issues on Windows 10
                        ========= Starting: Launcher (2022-01-02 16:06:57.455706) =========
                        HEAD detached at v3.0.7
                        Changes not staged for commit:
                        (use "git add/rm <file>..." to update what will be committed)
                        (use "git restore <file>..." to discard changes in working directory)
                        deleted: launcher/windows/build.ps1
                        deleted: launcher/windows/download_dependencies.ps1
                        deleted: launcher/windows/inno_setup.ps1

                        Untracked files:
                        (use "git add <file>..." to include in what will be committed)
                        false/

                        no changes added to commit (use "git add" and/or "git commit -a")
                        Available DepthAI versions: ['v0.3.0.0', 'v0.4.0.0', 'v0.4.1.1', 'v1.0.0', 'v1.0.0.0', 'v2.0.0', 'v2.10.0.0', 'v2.7.2.0', 'v2.8.0.0', 'v2.9.0.0', 'v3.0.0', 'v3.0.1', 'v3.0.2', 'v3.0.3', 'v3.0.4', 'v3.0.5', 'v3.0.6', 'v3.0.7']
                        Current tag: v3.0.7
                        , ver: 3.0.7
                        Using depthai module from: C:\Users\frank\AppData\Local\Programs\DepthAI\venv\lib\site-packages\depthai.cp39-win_amd64.pyd
                        Depthai version installed: 2.13.3.0
                        Setting up demo...
                        Available devices:
                        [0] 18443010318BAC1200 [X_LINK_UNBOOTED]
                        USB Connection speed: UsbSpeed.HIGH
                        Enabling low-bandwidth mode due to low USB speed... (speed: UsbSpeed.HIGH)
                        Creating MJPEG link for MonoCamera node and left xlink stream...
                        Creating MJPEG link for MonoCamera node and right xlink stream...
                        Creating MJPEG link for ColorCamera node and color xlink stream...
                        Error while running demo script... Command '"C:\Users\frank\AppData\Local\Programs\DepthAI\venv\Scripts\python.exe" depthai_demo.py --noSupervisor --guiType qt' returned non-zero exit status 3221226505.
                        Waiting 5s for the device to be discoverable again...
                        Setting up demo...
                        Available devices:
                        [0] 18443010318BAC1200 [X_LINK_UNBOOTED]
                        USB Connection speed: UsbSpeed.HIGH
                        Enabling low-bandwidth mode due to low USB speed... (speed: UsbSpeed.HIGH)
                        Creating MJPEG link for ColorCamera node and color xlink stream...

                        then GUI shuts down

                          Couple of things I've tried, based on things I found when searching for this exit status:

                          • Updated my NVidia driver to the latest.
                          • Installed the latest Python (3.10.1) on the C: drive instead of the D: drive

                          But that wasn't it.

                            I used the usb3.0 interface and the problem was solved.

                            Luxonis-Lukasz I've ordered a new USB3 to USB C cable, just to be sure that I have a high speed one. It will arive tomorrow. I will test it then.

                              Hello, I tried to launch the DepthAI-setup-v3.0.7.exe but it doesn't open at all.

                              Any idea what could be the cause ?
                              Thanks

                              • erik replied to this.

                                hello IKLXNS , what WIndows version are you using? Also, you downloaded the installer from here? Thanks, Erik

                                  Hi guys,

                                  Could you give v3.0.8 a try? https://github.com/luxonis/depthai/releases/tag/v3.0.8
                                  I tested it on my Windows machine, which was failing with the above mentioned exit codes, but with the performance optimizations, this issue seems to be resolved, tried both USB2, USB3 and PoE devices with both QT and CV GUI and they all work