Windows Setup with Oak-D Lite has an issue

Hi, I got OAK D Lite today and I am facing exact same issue. Appreciate if you can help with this

Hello Sayi , did you use the latest installer? There were a few issues with the old one, so folks are encouraged to use the latest one.
Thanks, Erik

Hi @erik , yes I used setup version 3.0.5 and faced the issue

Sayi could you share the error you are facing, so we can help with the debugging?

I also got this issue. On Windows 10 64 bit, with Python 3.10.0.

Errorlog:
Using depthai module from: C:\Users\Marcel-Jan\AppData\Roaming\Python\Python310\site-packages\depthai.cp310-win_amd64.pyd
Depthai version installed: 2.13.3.0
Setting up demo...
Available devices:
[0] 1944301091D6F31200 [X_LINK_UNBOOTED]
USB Connection speed: UsbSpeed.HIGH
Enabling low-bandwidth mode due to low USB speed... (speed: UsbSpeed.HIGH)
Creating MJPEG link for MonoCamera node and left xlink stream...
Creating MJPEG link for MonoCamera node and right xlink stream...
Creating MJPEG link for ColorCamera node and color xlink stream...
Error while running demo script... Command '"D:\Python\Python310\python.exe" depthai_demo.py --noSupervisor --guiType qt' returned non-zero exit status 3221226505.

Couple of things I've tried, based on things I found when searching for this exit status:

• Updated my NVidia driver to the latest.
• Installed the latest Python (3.10.1) on the C: drive instead of the D: drive

But that wasn't it.

I used the usb3.0 interface and the problem was solved.

frankgestrada Marcel-Jan could you try using USB3 cable? We don't have a solution for these Windows error codes yet

Luxonis-Lukasz I've ordered a new USB3 to USB C cable, just to be sure that I have a high speed one. It will arive tomorrow. I will test it then.

Yes, I got it working with a new high speed USB3 cable.

Hello, I tried to launch the DepthAI-setup-v3.0.7.exe but it doesn't open at all.

Any idea what could be the cause ?
Thanks

hello IKLXNS , what WIndows version are you using? Also, you downloaded the installer from here? Thanks, Erik

Hi guys,

Could you give v3.0.8 a try? https://github.com/luxonis/depthai/releases/tag/v3.0.8
I tested it on my Windows machine, which was failing with the above mentioned exit codes, but with the performance optimizations, this issue seems to be resolved, tried both USB2, USB3 and PoE devices with both QT and CV GUI and they all work

I've installed v3.0.8, but it didn't work with the old USB-C cable. I got the same error.
Also, the DepthAI icon in the Start Menu didn't go anywhere. Windows seems to want to open an .ico file.

Also, the DepthAI icon in the Start Menu didn't go anywhere. Windows seems to want to open an .ico file.

@Marcel-Jan could you elaborate on this? After uninstall, all files should be removed, so maybe we'll need to make adjustments to the installer here

Luxonis-Lukasz I've uninstalled all previous versions of DepthAI. After installing 3.0.8 again, I got a different exit status on the "lesser" USB cable:
Available devices:
[0] 1944301091D6F31200 [X_LINK_UNBOOTED]
USB Connection speed: UsbSpeed.HIGH
Enabling low-bandwidth mode due to low USB speed... (speed: UsbSpeed.HIGH)
Creating MJPEG link for MonoCamera node and left xlink stream...
Creating MJPEG link for MonoCamera node and right xlink stream...
Creating MJPEG link for ColorCamera node and color xlink stream...
Error while running demo script... Command '"C:\Users\Marcel-Jan\AppData\Local\Programs\DepthAI\venv\Scripts\python.exe" depthai_demo.py --noSupervisor --guiType qt' returned non-zero exit status 3221225477.
Waiting 5s for the device to be discoverable again...

When I try starting DepthAI from the Start Menu, I get "How do you want to open this file" and it says it's an .ico file.
The shortcut in the start menu indeed points to "C:\Users<myuser>\AppData\Local\Programs\DepthAI\logo_only_EBl_icon.ico"

Thanks a lot Marcel-Jan! The icon issue should be resolved pretty quickly, with the windows one we don't have a solution yet, will be investigating and circle back

Luxonis-Lukasz To be sure: with the high speed USB3 cable I don't get that exit status error of course.