• RAE
  • RAE cannot connect to RobotHub (or the Internet in general)

What do you get when you use ifconfig? Do you have a valid connection to your wifi router?

    FloIgnition

    Yes, I have a valid connection to my wifi router… in fact, I tried connecting my RAE in two different places: first at a makerspace and then at my home. My RAE doesn't seem to connect to the Internet at either of those two places.

    Anyway, for what happens when I use ifconfig, I get this (connected over USB):

    br0 Link encap:Ethernet HWaddr 0E:08:3B:A6:6A:73

          inet addr:192.168.197.55  Bcast:192.168.197.63  Mask:255.255.255.240
    
          inet6 addr: fe80::c08:3bff:fea6:6a73/64 Scope:Link
    
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
    
          RX packets:383 errors:0 dropped:0 overruns:0 frame:0
    
          TX packets:79 errors:0 dropped:0 overruns:0 carrier:0
    
          collisions:0 txqueuelen:1000
    
          RX bytes:96209 (93.9 KiB)  TX bytes:9173 (8.9 KiB)

    docker0 Link encap:Ethernet HWaddr 02:42:C8:14:6C:64

          inet addr:172.17.0.1  Bcast:172.17.255.255  Mask:255.255.0.0
    
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
    
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
    
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
    
          collisions:0 txqueuelen:0
    
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)

    lo Link encap:Local Loopback

          inet addr:127.0.0.1  Mask:255.0.0.0
    
          inet6 addr: ::1/128 Scope:Host
    
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
    
          RX packets:304 errors:0 dropped:0 overruns:0 frame:0
    
          TX packets:304 errors:0 dropped:0 overruns:0 carrier:0
    
          collisions:0 txqueuelen:1000
    
          RX bytes:26990 (26.3 KiB)  TX bytes:26990 (26.3 KiB)

    usb0 Link encap:Ethernet HWaddr 7A:A2:39:06:CC:B9

          UP BROADCAST MULTICAST  MTU:1500  Metric:1
    
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
    
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
    
          collisions:0 txqueuelen:1000
    
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)

    usb1 Link encap:Ethernet HWaddr 8E:CF:83😃2:FE:77

          inet6 addr: fe80::8ccf:83ff:fed2:fe77/64 Scope:Link
    
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
    
          RX packets:383 errors:0 dropped:0 overruns:0 frame:0
    
          TX packets:90 errors:0 dropped:0 overruns:0 carrier:0
    
          collisions:0 txqueuelen:1000
    
          RX bytes:96209 (93.9 KiB)  TX bytes:14066 (13.7 KiB)

    wlp1s0 Link encap:Ethernet HWaddr F4:26:79:03:3D:6A

          inet6 addr: fe80::f626:79ff:fe03:3d6a/64 Scope:Link
    
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
    
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
    
          TX packets:23 errors:0 dropped:0 overruns:0 carrier:0
    
          collisions:0 txqueuelen:1000
    
          RX bytes:0 (0.0 B)  TX bytes:4327 (4.2 KiB)

      Oh wow, the formatting got weird… probably wasn't the best way to paste that

      I found that if i went to my routers/wifi interface i'd see the Rae connect for a few seconds, usually only a burst of a about 40kb of traffic, then go silent. If I assigned it a static IP (whatever it connected with originally) it would connect. I repeat this everytime I factory reset the Rae. I have no idea why this works, This is on a Ubiquiti network with the 2.4/5ghz broadcasting under a single SSID.

      KevinChow your wifi does not have an IP address. I have to run the manual ip command ever reboot. This device has the worst documentation and support I have seen.

      12 days later

      I am running into a similar issue. I just got my RAE yesterday and had to do the wpa_supplicant steps to get it to connect because I have special chars in my SSID. I was able to get it connected after a lot of troubleshooting and then I ran robothub-ctl connect to try and force a manual connection, but I kept getting "team not found" errors in the RobotHub portal. I tried rebooting the robot and now it lost its WiFi connection…

      I have similar problem. I have connected RAE trough SSH, but following your instructions to enable WIFI connection to Internet for RAE, I cannot set up the driver wlp1s0. "wlp1s0: Failed to initialize driver interface" after "pa_supplicant -B -i wlp1s0 -c /etc/wpa_supplicant.conf" line command and after "systemctl stop hostapd".

      Retried n times all the times resetting RAE to factory settings.

      Can you help me?

      HI

      Updated to 1.13 after some tricks connected to Internet but if I reboot I loose Internet comnnection and when I tried to connect to robothub same as @esimkowitz

      • Mike replied to this.

        AlbertoFassio … Did you do a hardware reset ? … and only use the QR code to connect to RobotHub ? … Or did you manually change wifi settings ?

          I did hw e soft reset and I changed the fw to 1.13.

          The problems are two:

          1) I have to do rfkill twice to connect to local network with wpa_supplicant otherwise It does not work. Then if I reboot the ip address is lost and I have to redo the procedure

          2)After internet connection if I launch robothub cloud connect, I receive teamnotexistent

          Is it so difficult to provide a page with complete and updated instruction?

            Hi AlbertoFassio
            Please don't mix and match manual config and official RH steps. As Mike said, try connecting using QR only.
            Also please use FW 1.12, since 1.13 is still in development and has some bugs. We will make release versions more obvious in the future.

            Complete instructions are also being created and will be added to the docs.

            Thanks,
            Jaka

            11 days later

            It's been a while, but just as an update, I actually contacted the Luxonis team directly, and what ended up happening is that they had me send back the RAE I had back to them (apparently it was defective or something), and they sent me back a new one. The QR code connection thing works now, although there are some other weird things going on in RobotHub that I may or may not make a post about, depending on whether they end up resolving themselves.

            8 days later

            I have the same issues, just got a replacement rae - and the same issues prevail. It is really frustrating, especially seeing that almost a month later there is neither better documentation, nor solutions to the existing problems, nor apparently new software…

            Very frustrating experience so far, especially since most of us aren't excatly total newbies. >60% of the rae forum topics are people not being able to connect to or from the device…

            a month later

            I have more or less the same issues. Highly frustrating. I could connect once using the hub. I even saw a video in the browser. Once. After adding the default app nothing worked. After rebooting i only see the rae logo. Reset did not help. I can ssh into the thing but what to do then?

            I deleted the content of /data (which according to the 2 half sentences covering Reset in the docs is one step) but this did not help. How can i revert back to initial state?

            Docs are not worthy in my opinion. No info about the next steps.

            What about a script, which enforces the system setup to a defined state using Ansible or whatever.

            For now the rae still collects dust and i do not want to waste any more time. Bad.

            I am obviously not alone. This product seems to underwhelm a lot of customers.

            • Mike replied to this.

              jfey60

              I have found when Rae gets into a state doing a hard reset gets things back up and running - push and hold the reset button … you need to start from the beginning though afterwards … also pays to ensure you are running v1.12 FW

                Mike As mentioned above, the (hard)reset did not improve the situation. I tried this many times. I am stranded. Is there any information somewhere about the semantics of those LEDs, I see green, blue at times.

                So obviously the hard reset is not a factory reset.

                Hey,
                Sorry for the inconvenience. If you want to do "hard" reset as far as Robothub is concerned try these commands:

                systemctl stop robothub-tunnel
                systemctl stop robothub-agent
                rm -rf /home/robothub
                mkdir /home/robothub
                systemctl start robothub-tunnel
                systemctl start robothub-agent

                and then reboot the device. That should remove any info about RH from device and you would need to connect it again - which seems like what you want (could be useful to delete robots from RH browser too). RH agent should then create (if it doesnt exist already) following file that looks like this:

                root@keembay:~# cat /etc/wpa_supplicant.conf 
                
                ctrl_interface=/var/run/wpa_supplicant
                ctrl_interface_group=root
                network={
                    ssid="your ssid"
                    psk="your password"
                }

                Blue leds mean it is connecting, while green/red leds during that process will give feedback on results. Let me know if this helps you revert to original state. If you still have issues running the default app can you print me the feedback from this command (after you start the app and you see no results, you can increase the number if nothing appears in logs but it should be enough):

                robothub-ctl logs -l 200

                Thanks, as I have similar problems I followed these steps after I made a factory reset and was back to where the device would not connect to RH but just show 'rae' in the display. The firmware after factory reset was 1.14.
                After the reboot (I guess that means switching off with double-click and back on with single-click on the main button) the device was not showing in the display that it was connected to RH, nor went any lights on. I first had to manually connect it to the WIFI. Then I opened the browser and checked the agent's page (IP:9010) which worked. From there I connected the device to RH. A bit of a back door but it worked :-).
                Ok, checking the perception apps showed:
                - RaeStarterApp crashes with 'No module named 'robothub'
                - RaeDefaultApp doesn't start. Actually it shows 'Initializing' and then stops right away.
                From my many tests the not working apps are connected to firmware 1.14 - with 1.12 they work.

                Here is the output from 'robothub-ctl logs -l 200':

                Last login: Thu Dec 28 14:27:23 2023 from 192.168.197.54

                root@rae:~# robothub-ctl logs -l 200

                362 14:15:43 W user/agent : app[607a1716-2eac-4aaf-8723-8a0aef094c55] status updated from "running" => "running"

                362 14:15:45 W user/agent : app[7174b9ee-537d-4f8e-806c-79ce39b8b85d] status updated from "running" => "running"

                362 14:15:45 I user/agent/apps : local sync (db -> containers) - cleanup of old containers...

                362 14:15:45 I user/agent/apps : local sync (db -> containers) - cleanup of old containers...

                362 14:15:45 I user/agent/apps : local sync (db -> containers) - done

                362 14:16:21 I user/agent/hub-connection : received see_you

                362 14:16:28 W user/agent : app[607a1716-2eac-4aaf-8723-8a0aef094c55] status updated from "running" => "starting"

                362 14:16:30 W user/agent : app[607a1716-2eac-4aaf-8723-8a0aef094c55] status updated from "starting" => "running"

                362 14:16:31 I root/agent : I am alive ...

                362 14:16:37 I user/agent : I am alive ...

                362 14:16:37 I user/agent : db stats!

                {

                "cache_size": [

                {
                
                  "cache_size": -16000
                
                }

                ],

                "freelist_count": [

                {
                
                  "freelist_count": 2
                
                }

                ],

                "page_count": [

                {
                
                  "page_count": 27
                
                }

                ]

                }

                362 14:16:39 I user/agent/apps : sync from server

                362 14:16:41 I user/agent/apps : sync from server - done, will trigger local sync

                362 14:16:41 I user/agent/apps : local sync (db -> containers) - assigning devices to apps...

                362 14:16:41 I user/agent/apps : local sync (db -> containers) - assigning orphan devices to builtin apps...

                {

                "device": []

                }

                362 14:16:41 I user/agent/apps : local sync (db -> containers) | storedApps = 2 | containers = 2

                362 14:16:41 I user/agent/apps : local sync (db -> containers) - ensure stored containers...

                362 14:16:42 I stream-handler : I am alive ...

                362 14:16:43 W user/agent : app[607a1716-2eac-4aaf-8723-8a0aef094c55] status updated from "running" => "running"

                362 14:16:46 W user/agent : app[7174b9ee-537d-4f8e-806c-79ce39b8b85d] status updated from "running" => "running"

                362 14:16:46 I user/agent/apps : local sync (db -> containers) - cleanup of old containers...

                362 14:16:46 I user/agent/apps : local sync (db -> containers) - cleanup of old containers...

                362 14:16:46 I user/agent/apps : local sync (db -> containers) - done

                362 14:17:00 W user/agent : app[607a1716-2eac-4aaf-8723-8a0aef094c55] status updated from "running" => "starting"

                362 14:17:01 W user/agent : app[607a1716-2eac-4aaf-8723-8a0aef094c55] status updated from "starting" => "running"

                362 14:17:21 I user/agent/hub-connection : received see_you

                362 14:17:31 I user/agent/apps : sync from server

                362 14:17:31 I root/agent : I am alive ...

                362 14:17:31 I user/agent/appsBuilds : [appId = 58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] downloading and building ...

                362 14:17:33 I user/agent : pulling image 'ghcr.io/luxonis/rae-default-app:2023.214.1100-rvc3'

                362 14:17:37 I user/agent : I am alive ...

                362 14:17:37 I user/agent : db stats!

                {

                "cache_size": [

                {
                
                  "cache_size": -16000
                
                }

                ],

                "freelist_count": [

                {
                
                  "freelist_count": 2
                
                }

                ],

                "page_count": [

                {
                
                  "page_count": 27
                
                }

                ]

                }

                362 14:17:42 I stream-handler : I am alive ...

                362 14:18:21 I user/agent/hub-connection : received see_you

                362 14:18:31 I root/agent : I am alive ...

                362 14:18:37 I user/agent : I am alive ...

                362 14:18:37 I user/agent : db stats!

                {

                "cache_size": [

                {
                
                  "cache_size": -16000
                
                }

                ],

                "freelist_count": [

                {
                
                  "freelist_count": 2
                
                }

                ],

                "page_count": [

                {
                
                  "page_count": 27
                
                }

                ]

                }

                362 14:18:42 I stream-handler : I am alive ...

                362 14:19:21 I user/agent/hub-connection : received see_you

                362 14:19:31 I root/agent : I am alive ...

                362 14:19:37 I user/agent : I am alive ...

                362 14:19:37 I user/agent : db stats!

                {

                "cache_size": [

                {
                
                  "cache_size": -16000
                
                }

                ],

                "freelist_count": [

                {
                
                  "freelist_count": 2
                
                }

                ],

                "page_count": [

                {
                
                  "page_count": 27
                
                }

                ]

                }

                362 14:19:42 I stream-handler : I am alive ...

                362 14:20:21 I user/agent/hub-connection : received see_you

                362 14:20:27 I user/agent : image has been successfully pulled 'ghcr.io/luxonis/rae-default-app:2023.214.1100-rvc3'

                362 14:20:27 I user/agent/appsBuilds : [appId = 58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] downloaded and built

                362 14:20:27 I user/agent/apps : sync from server - done, will trigger local sync

                362 14:20:27 I user/agent/apps : local sync (db -> containers) - assigning devices to apps...

                362 14:20:27 I user/agent/apps : local sync (db -> containers) - assigning orphan devices to builtin apps...

                {

                "device": []

                }

                362 14:20:28 I user/agent/apps : local sync (db -> containers) | storedApps = 3 | containers = 2

                362 14:20:28 I user/agent/apps : local sync (db -> containers) - ensure stored containers...

                362 14:20:29 W user/agent : app[607a1716-2eac-4aaf-8723-8a0aef094c55] status updated from "running" => "running"

                362 14:20:29 I user/agent/apps : creating container for new app (58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f)

                362 14:20:31 I root/agent : I am alive ...

                362 14:20:33 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "stopped" => "starting"

                362 14:20:35 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:20:37 W user/agent : app[7174b9ee-537d-4f8e-806c-79ce39b8b85d] status updated from "running" => "running"

                362 14:20:37 I user/agent/apps : local sync (db -> containers) - cleanup of old containers...

                362 14:20:37 I user/agent/apps : local sync (db -> containers) - cleanup of old containers...

                362 14:20:37 I user/agent : I am alive ...

                362 14:20:37 I user/agent : db stats!

                {

                "cache_size": [

                {
                
                  "cache_size": -16000
                
                }

                ],

                "freelist_count": [

                {
                
                  "freelist_count": 2
                
                }

                ],

                "page_count": [

                {
                
                  "page_count": 27
                
                }

                ]

                }

                362 14:20:37 I user/agent/apps : local sync (db -> containers) - done

                362 14:20:38 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:20:40 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:20:41 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:20:42 I stream-handler : I am alive ...

                362 14:20:42 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:20:44 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:20:44 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:20:46 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:20:47 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:20:49 W user/agent : app[607a1716-2eac-4aaf-8723-8a0aef094c55] status updated from "running" => "starting"

                362 14:20:50 W user/agent : app[607a1716-2eac-4aaf-8723-8a0aef094c55] status updated from "starting" => "running"

                362 14:21:21 I user/agent/hub-connection : received see_you

                362 14:21:22 I user/agent/apps : sync from server

                362 14:21:23 I user/agent/apps : sync from server - done, will trigger local sync

                362 14:21:23 I user/agent/apps : local sync (db -> containers) - assigning devices to apps...

                362 14:21:23 I user/agent/oak-discovery : unassign device [58B28016838860C5]

                362 14:21:23 I user/agent/apps : local sync (db -> containers) - assigning orphan devices to builtin apps...

                {

                "device": [

                "58B28016838860C5"

                ]

                }

                362 14:21:24 I user/agent/apps : local sync (db -> containers) | storedApps = 3 | containers = 3

                362 14:21:24 I user/agent/apps : local sync (db -> containers) - ensure stored containers...

                362 14:21:25 W user/agent : app[607a1716-2eac-4aaf-8723-8a0aef094c55] status updated from "running" => "running"

                362 14:21:27 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "running"

                362 14:21:29 W user/agent : app[7174b9ee-537d-4f8e-806c-79ce39b8b85d] status updated from "running" => "running"

                362 14:21:29 I user/agent/apps : local sync (db -> containers) - cleanup of old containers...

                362 14:21:29 I user/agent/apps : local sync (db -> containers) - cleanup of old containers...

                362 14:21:29 I user/agent/apps : local sync (db -> containers) - done

                362 14:21:31 I root/agent : I am alive ...

                362 14:21:32 I user/agent/apps : sync from server

                362 14:21:34 I user/agent/apps : sync from server - done, will trigger local sync

                362 14:21:34 I user/agent/apps : local sync (db -> containers) - assigning devices to apps...

                362 14:21:34 I user/agent/apps : local sync (db -> containers) - assigning orphan devices to builtin apps...

                {

                "device": []

                }

                362 14:21:34 I user/agent/apps : local sync (db -> containers) | storedApps = 3 | containers = 3

                362 14:21:34 I user/agent/apps : local sync (db -> containers) - ensure stored containers...

                362 14:21:36 W user/agent : app[607a1716-2eac-4aaf-8723-8a0aef094c55] status updated from "running" => "running"

                362 14:21:37 I user/agent : I am alive ...

                362 14:21:37 I user/agent : db stats!

                {

                "cache_size": [

                {
                
                  "cache_size": -16000
                
                }

                ],

                "freelist_count": [

                {
                
                  "freelist_count": 2
                
                }

                ],

                "page_count": [

                {
                
                  "page_count": 27
                
                }

                ]

                }

                362 14:21:37 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "running"

                362 14:21:39 W user/agent : app[7174b9ee-537d-4f8e-806c-79ce39b8b85d] status updated from "running" => "running"

                362 14:21:39 I user/agent/apps : local sync (db -> containers) - cleanup of old containers...

                362 14:21:39 I user/agent/apps : local sync (db -> containers) - cleanup of old containers...

                362 14:21:39 I user/agent/apps : local sync (db -> containers) - done

                362 14:21:42 I stream-handler : I am alive ...

                362 14:21:46 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:21:47 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:21:49 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:21:49 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:21:51 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:21:51 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:21:53 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:21:54 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:22:05 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:22:06 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:22:08 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:22:09 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:22:11 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:22:12 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:22:14 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:22:14 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:22:21 I user/agent/hub-connection : received see_you

                362 14:22:30 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:22:30 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:22:31 I root/agent : I am alive ...

                362 14:22:32 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:22:33 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:22:35 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:22:35 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:22:37 I user/agent : I am alive ...

                362 14:22:37 I user/agent : db stats!

                {

                "cache_size": [

                {
                
                  "cache_size": -16000
                
                }

                ],

                "freelist_count": [

                {
                
                  "freelist_count": 2
                
                }

                ],

                "page_count": [

                {
                
                  "page_count": 27
                
                }

                ]

                }

                362 14:22:38 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:22:40 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:22:42 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:22:42 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:22:42 I stream-handler : I am alive ...

                362 14:22:44 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:22:44 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:22:46 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:22:47 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:23:08 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:23:09 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:23:11 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:23:12 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:23:14 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:23:14 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:23:16 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:23:17 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:23:21 I user/agent/hub-connection : received see_you

                362 14:23:31 I root/agent : I am alive ...

                362 14:23:37 I user/agent : I am alive ...

                362 14:23:37 I user/agent : db stats!

                {

                "cache_size": [

                {
                
                  "cache_size": -16000
                
                }

                ],

                "freelist_count": [

                {
                
                  "freelist_count": 2
                
                }

                ],

                "page_count": [

                {
                
                  "page_count": 27
                
                }

                ]

                }

                362 14:23:42 I stream-handler : I am alive ...

                362 14:24:12 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:24:21 I user/agent/hub-connection : received see_you

                362 14:24:22 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:24:24 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:24:25 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:24:27 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:24:27 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:24:29 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:24:30 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:24:31 I root/agent : I am alive ...

                362 14:24:37 I user/agent : I am alive ...

                362 14:24:37 I user/agent : db stats!

                {

                "cache_size": [

                {
                
                  "cache_size": -16000
                
                }

                ],

                "freelist_count": [

                {
                
                  "freelist_count": 2
                
                }

                ],

                "page_count": [

                {
                
                  "page_count": 27
                
                }

                ]

                }

                362 14:24:42 I stream-handler : I am alive ...

                362 14:25:12 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:25:13 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:25:15 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:25:15 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:25:17 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:25:18 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:25:20 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "running" => "starting"

                362 14:25:20 W user/agent : app[58d4d7d1-04ba-46f4-bdc7-9df1c9295d4f] status updated from "starting" => "running"

                362 14:25:21 I user/agent/hub-connection : received see_you

                362 14:25:31 I root/agent : I am alive ...

                362 14:25:37 I user/agent : I am alive ...

                362 14:25:37 I user/agent : db stats!

                {

                "cache_size": [

                {
                
                  "cache_size": -16000
                
                }

                ],

                "freelist_count": [

                {
                
                  "freelist_count": 2
                
                }

                ],

                "page_count": [

                {
                
                  "page_count": 27
                
                }

                ]

                }

                362 14:25:42 I stream-handler : I am alive ...

                362 14:26:21 I user/agent/hub-connection : received see_you

                362 14:26:31 I root/agent : I am alive ...

                362 14:26:37 I user/agent : I am alive ...

                362 14:26:37 I user/agent : db stats!

                {

                "cache_size": [

                {
                
                  "cache_size": -16000
                
                }

                ],

                "freelist_count": [

                {
                
                  "freelist_count": 2
                
                }

                ],

                "page_count": [

                {
                
                  "page_count": 27
                
                }

                ]

                }

                362 14:26:42 I stream-handler : I am alive ...

                362 14:27:21 I user/agent/hub-connection : received see_you

                362 14:27:31 I root/agent : I am alive ...

                362 14:27:37 I user/agent : I am alive ...

                362 14:27:37 I user/agent : db stats!

                {

                "cache_size": [

                {
                
                  "cache_size": -16000
                
                }

                ],

                "freelist_count": [

                {
                
                  "freelist_count": 2
                
                }

                ],

                "page_count": [

                {
                
                  "page_count": 27
                
                }

                ]

                }

                362 14:27:42 I stream-handler : I am alive ...

                362 14:28:21 I user/agent/hub-connection : received see_you

                362 14:28:31 I root/agent : I am alive ...

                362 14:28:37 I user/agent : I am alive ...

                362 14:28:37 I user/agent : db stats!

                {

                "cache_size": [

                {
                
                  "cache_size": -16000
                
                }

                ],

                "freelist_count": [

                {
                
                  "freelist_count": 2
                
                }

                ],

                "page_count": [

                {
                
                  "page_count": 27
                
                }

                ]

                }

                362 14:28:40 I user/agent : memory stats || heapT = 129339392, heapU = 127105120, ext = 5706685, buf = 3395834, rss = 407719936

                362 14:28:40 I user/agent : resource usage || uCPU = 92139042, sysCPU = 31848563, maxRSS(kB) = 432828, fsR = 44800, fsW = 801152, ipcS = 0, ipcR = 0, volCtxSw = 79975, invCtxSw = 11892

                362 14:28:42 I stream-handler/streaming : Streaming stats:

                362 14:28:42 I stream-handler/streaming : ... no streams available

                362 14:28:42 I stream-handler : I am alive ...

                362 14:29:21 I user/agent/hub-connection : received see_you

                362 14:29:31 I root/agent : I am alive ...

                362 14:29:37 I user/agent : I am alive ...

                362 14:29:37 I user/agent : db stats!

                {

                "cache_size": [

                {
                
                  "cache_size": -16000
                
                }

                ],

                "freelist_count": [

                {
                
                  "freelist_count": 2
                
                }

                ],

                "page_count": [

                {
                
                  "page_count": 27
                
                }

                ]

                }

                Sorry for the bad format it is just a Putty dump. Thanks for any hint.