OAK-D CM4 PoE - Unable to connect

Ttinajain · Nov 4, 2022

We have recently purchased the OAK-D CM4 PoE camera but are not able to access it. We are not able to find the device or its IP on a Windows laptop when connected via a POE injector to a Wi-Fi router.

We can however SSH to the inbuilt Pi but from there too we are not able to access the camera. It does find a device there (through getAllAvailableDevices) but with a state - X_LINK_UNBOOTED. We are not able to access this device further to set the IP static/dynamic.

Do we have to follow some additional steps then the one listed here:
https://docs.luxonis.com/projects/hardware/en/latest/pages/guides/getting-started-with-poe.html#step-by-step-tutorial

How do get the IP of the device on our Windows machine?

erik · Nov 5, 2022

Hi tinajain ,
Sorry about the confusion here. I have just updated docs to address this exact misunderstanding:
https://docs.luxonis.com/projects/hardware/en/latest/pages/DM2097.html#poe-for-rpi-not-oak
Thanks, Erik

Ttinajain · Nov 7, 2022

Hi @erik,
Thanks for clearing the confusion. To re-iterate, we will be able to connect the OAK camera only through RPi, and not through any other machine on the network?

Also when connecting the camera via RPi, we are getting the following error:

We are now following this article for the initial setup/initialization:
https://docs.luxonis.com/projects/hardware/en/latest/pages/guides/raspberrypi.html

erik · Nov 7, 2022

Hi tinajain ,
Yes, that's the case. Regarding Device Manager - I don't think it would be useful, as you can't really configure anything on there. And the issue is likely caused due to an old depthai version, could you update it (python3 -mpip install depthai -U)?
Thanks, Erik