jakaskerl

Hi, there is a yellow/green light for the POE under the desk when I plug it in (the power socket is under the desk).

I had connected the usb and the POE before break and it was working with that setup. Are you saying it would work just with the usb connection from the camera to the computer?

Also, I was curious on how to disconnect the ethernet from the camera. The second part of the top half does not pop off and the only way to connect the ethernet is via the pin facing towards the second part(thus not making it possible to grab it to remove)

      AryanKaul

      AryanKaul I had connected the usb and the POE before break and it was working with that setup. Are you saying it would work just with the usb connection from the camera to the computer?

      Yes. Device should be found on USB only.

      AryanKaul Also, I was curious on how to disconnect the ethernet from the camera. The second part of the top half does not pop off and the only way to connect the ethernet is via the pin facing towards the second part(thus not making it possible to grab it to remove)

      Not sure what you mean.

      Thanks,
      Jaka

              jakaskerl

              I see,

              I was referencing this

              The grey part will not come off from the other side and the ethernet pin is facing that side. As such I am struggling to disconnect the ethernet port.

              Any suggestions for that would be appreciated as I'm sure other users might have experienced similar problems. I tried giving it to other teammates but they weren't able to get it out either.

              Also, would I need to do a reinstall of any of the libraries or a clean boot if and when the POE is removed

                  AryanKaul
                  No need to do anything, the device can function in both modes.
                  Though I am confused, AFAIK we don't make these cases for cable protection.. Where did you get them?

                  Thanks,
                  Jaka

                      jakaskerl

                      Ok but if I leave it as is, it is not working at all, so what should i try out for that?

                      Regarding the case, It came along with the box if i remember correctly and it was from luxonis

                          AryanKaul
                          Can you connect to the device with USB plugged in? Accessible via lsusb. Try another ubuntu PC just in case.

                          Thanks,
                          Jaka

                              jakaskerl

                              I've actually been using windows powershell for interfacing with oak D

                              is there any guide for working with that specificially

                                  jakaskerl

                                  I got the camera to work for an hour before it stopped working again. I just disconnected the POE and tried only usb like you said

                                  Few things I wanted to ask about in the depthai_viewer

                                  the center camera seems to have this weird static on it which is not present on the left or the right cameras.

                                  Also, the point cloud in the high detail preset also seems to be similar levels of fuzzy, was wondering if there was a way to remove this

                                  Thermal detection also does not work when I tried different presets. Everything else worked well

                                  Now after thermal detection did not work, I tried to change to normal models but the screen remained black. restarting the viewer did not help. And after unplugging and replugging the usb, the viewer could not recognize the device and windows started saying the usb could not be recognized

                                  making me feel like there is a problem either with the usb-c, library or the hardware itself

                                  Below is the output of the command you suggested

                                  Some help on this would be appreciated

                                      AryanKaul
                                      Looks to be viewer issue specific to the OAK-LR. cam_test utility should still work (green lines). For device discovery, what error did windows show?

                                      AryanKaul windows started saying the usb could not be recognized

                                      Soounds like a device corruption..

                                      Thanks,
                                      Jaka

                                          What would be the next steps?

                                          Is a way to recover the device or maybe try a fresh reboot of hardware and software? Some debugging utility

                                          Or some possibility of replacement? I still have the box

                                            AryanKaul
                                            Yes please. We will likely need to inspect the unit so we will replace your device.
                                            (yes it was a typo, fixed)

                                            Thanks,
                                            Jaka