• DepthAI
  • DepthAI installation on WIN10 triggers threat protection

is there a work around or a solution? We bought this camera and would like to test it, but our IT would not let me run it without some confirmation it is indeed not a trojan

    yep - working a big project using ToF POE sensor in a POC and very frustrating that i cant install this at the moment. I also have no option to simply ignore (and i don't think anyone should). Is there an ETA please?

    JFgarcia to be honest - i have found luxonis customer support very bad, sent multiple questions and noone ever seems to reply. Honestly would have expected an issue likes this that effectively blocks depthai viewer install for all windows 10/11 users to a be top priority…

      JFgarcia
      Should be fixed in the next release with updated rust toolchain. We are just making some final fixes. ETA this week.

      jjb2 I have found luxonis customer support very bad, sent multiple questions and noone ever seems to reply.

      Where was this sent?

      Thanks,
      Jaka

      Same issue… just got this device. I'm a novice and if this issue just on install has been happening for over a month, I may need to consider returning it and getting something with better support :/

        Now do we know what the exploit did ?

        I had an old version of Depth viewer installed on my PC, and the Windows defender recently flagged some files from the python package.

        Was this exploit used to mine crypto similarly to ultralytics ? Was it an infostealer ?

        What do we actually know about it's effects ?

          Dams
          AFAIK we still have no clue. Microsoft hasn't put up any info regarding the detected threat and if it even is a threat. Anyway the issue should now be resolved. Please ping me if this comes to be a problem again. Will notify here if I learn more about the exploit.

          Thanks,
          Jaka

            jakaskerl I tried on the win 10 as well on win 11 as well but having the same issue as well… have you got any solution for this problem ?

              awabyounas
              Newest version should solve the problem. Make sure your viewer is v0.2.8. LMK if it still doesn't work despite using the newer version.

              Thanks,
              Jaka

              19 days later

              It looks like we have a little bit more info on the threat :

              https://threatlibrary.zscaler.com/?threatname=Bastdoor

              https://www.virusview.net/malware/Trojan/Win64/Bastdoor

              It looks like this trojan was also a keylogger and an infostealer.

              Now, as I am not a security guy, and I don t know these sources, I'm not sure how accurate these information are.

              I would still wait for the Microsoft report to be sure.

              Regardeless, anyone that got infected really needs to change all of their passwords.

              9 days later

              By infected, do you mean run the program, or just an install?

              Antivirus blocked it, but it's on my PC - What happens?

                TheOracle
                If antivirus blocked it, it was put under quarantine or straight up deleted so you should be fine.

                Thanks,
                Jaka