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  • Windows Setup with Oak-D Lite has an issue

sam512bb Thanks for reporting both of these!

For the first issue, I'll share it internally and we'll investigate it further.

For the second issue, could you try running the demo either with -usbs usb2 flag or connecting your DepthAI device with a USB3 cable and see if that helps?

      Luxonis-Lukasz
      Sure, I can do both. Technically I am using a USB3 cable made by Molex...but perhaps there is something not quite right with it. I will buy another USB Cable from a different manufacturer and will give it a try and will report back... in afew days time, as I am a bit swamped these days.
      Thanks again for your and everyone's assistance!
      Cheers,
      Sam

          sam512bb Sounds great, hope it works, thanks!

          Regarding the first issue - how does your E:/ partition look like, is there anything specific in its configuration? I'd like to reproduce the installation issue so this will be very helpful

              Luxonis-Lukasz
              My setup is nothing overly complicated. I am using Win10 Pro with an SSD for my C Drive that has the usual Windows files, etc and other folders that are used infrequently. The E Drive is a hard drive (1 TB) that I use for frequently used files. I typically install applications on my E Drive in a separate directory (E:\Software). Although I take a performance hit with using a hard drive, I find that hard drives are still far more reliable than SSD drives (I have had only 1 HD failure in 7 years as compared to 3 SSD in just 4 years). However, YMMV. That being said, the E drive has no real special setup parameters.
              When I used the Windows Setup program, I downlaoded it and ran it with Administration privilege to ensure it had full control over file/folder creation, etc.
              Cheers,
              Sam

                Thanks a lot, this will be very helpful! I'll try to recreate and circle back if I find the issue. Also, please let me know if using a different partition with installer helps in your case, will allow us to be more confident it's the partition that's causing this issue

                3 months later

                Looks like this is my problem also. Windows install with Oak-D Lite, USB-C.

                • erik replied to this.

                  Hello billscom , could you provide the full terminal log, please? I suspect it's a faulty USB3 (or USB2) cable.
                  Thanks, Erik

                    erik,

                    Where is this log located? I looked but cannot find these log files.

                    • erik replied to this.

                      Hello billscom , it should be in the terminal from which you started the depthai demo app - where you executed python depthai_demo.py.
                      Thanks, Erik

                        17 days later

                        I installed DepthAI using the Windows Installer a few days ago. Today, on startup it alerted that there is a new version of depthai available and asked to perform an update. I clicked "Yes".

                        It gave a list of tasks...was not sure if it did anything.

                        From then on, the DepthAI demo was BROKEN. I ran it from the command line to see the errors and "depthai" was missing.

                        Re-installing did not solve the problem. I had to uninstall and then re-install to force all dependencies to be installed.

                        • erik replied to this.

                          SpudTheBot If the error won't get fixed, I would suggest cloning the repo from depthai and run the depthai_demo.py via terminal.
                          Thanks, Erik

                            22 days later

                            Hi,
                            I just got my D Lite a couple of days ago. I installed DepthAI via the windows installer software. No errors or anything came up. When I click on the DepthAI icon. It comes up and then nothing.. No errors or anything. Any thoughts? THe hardware is plugged in.. Thank you!
                            Sincerely,
                            tom

                            Same problem as above - installed 3.0.12 and will not run - nothing happens at all.. Windows 10 Pro 64 21H2 and (against my better judgement) Windows 11 Pro 64 22H2 are both doing the same thing. USB 3.0 hosts working with other devices, using supplied cable. Can look into it further but thought it was worth echoing/pointing out there appears to be a problem with the current installer.