• Hardware

  • disconnect after booting the device

Hi,

I keep getting this error message after I hear the click sound of device starting:

RuntimeError: Failed to find device after booting, error message: X_LINK_DEVICE_NOT_FOUND

To connect to OAK-D series 2, I'm using ubuntu 22.04 on an Asus gaming laptop/tablet with only a usb c and a usb 2.0 port. I tried all different methods including setting maxUsbSpeed=dai.UsbSpeed.HIGH and connect the device to the usb 2.0 port or using a usb c to usb 3.0 adapter to connect the camera to the usb 3.0 port. I must mention that this adapter is a multi port usb-c to LAN adapter because I also need to connect my laptop to another device and so I also set static IP for my laptop. I know that the laptop works fine with my oak-d device as I can run example codes outside of my current pipeline. The issue probably is not the pipeline as well because I run it with no problem on a Windows Desktop PC.

    Rezahojjatysaeedy I know that the laptop works fine with my oak-d device as I can run example codes outside of my current pipeline.

    Could be a power issue then.

    • Examples work because they are not stressing out your device
    • Windows PC works because it's USB ports are able to supply more power.

    Is your pipeline particularly heavy (depth, NN, image manipulations)? Something like this would up the power draw.

    Thanks,
    Jaka

        Hi jakaskerl ,

        Thanks for reply. Yes, my pipeline includes 4 NN and and a stereo depth estimation and it's constantly communicating with a PLC computer. If so, any advice? Would it work if I use an adapter that has usb-c power port because currently I'm using the only power inlet which is also the only usb-c port of tablet for LAN connection to the PLC and the extra usb-c port on the adapter is not power supplier.

            14 days later

            Hi jakaskerl

            I tried both methods and It's still giving me the same error. I purchased an oak y charger and connected the power port to 5 and 10W phone chargers but it's still giving me

            RuntimeError: Failed to find device after booting, error message: X_LINK_DEVICE_NOT_FOUND

            I wonder what else could be going wrong? I'm sure the pipeline is fine as I just pulled the working branch on PC.

              Hi jakaskerl,

              I tried another PC with ubuntu 22.04 and now I can say it's probably ubuntu that's causing this issue. The laptop was also running ubuntu 22.04. The PC that works fine is a windows PC. I also set the udev rules as mentioned here. Can't figure out what might be wrong?

                  Hi jakaskerl,

                  This is the output before running the script:

                  [ 0.323282] usbcore: registered new interface driver usbfs

                  [ 0.323282] usbcore: registered new interface driver hub

                  [ 0.323282] usbcore: registered new device driver usb

                  [ 0.712775] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 6.05

                  [ 0.712780] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1

                  [ 0.712783] usb usb1: Product: xHCI Host Controller

                  [ 0.712785] usb usb1: Manufacturer: Linux 6.5.0-14-generic xhci-hcd

                  [ 0.712787] usb usb1: SerialNumber: 0000:00:14.0

                  [ 0.725363] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 6.05

                  [ 0.725366] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1

                  [ 0.725367] usb usb2: Product: xHCI Host Controller

                  [ 0.725368] usb usb2: Manufacturer: Linux 6.5.0-14-generic xhci-hcd

                  [ 0.725368] usb usb2: SerialNumber: 0000:00:14.0

                  [ 0.984478] usb 1-13: new full-speed USB device number 2 using xhci_hcd

                  [ 1.141909] usb 1-13: New USB device found, idVendor=26ce, idProduct=01a2, bcdDevice= 0.00

                  [ 1.141922] usb 1-13: New USB device strings: Mfr=1, Product=2, SerialNumber=3

                  [ 1.141927] usb 1-13: Product: LED Controller

                  [ 1.141930] usb 1-13: Manufacturer: ASRock

                  [ 1.141934] usb 1-13: SerialNumber: A02019100900

                  [ 1.268407] usb 1-14: new full-speed USB device number 3 using xhci_hcd

                  [ 1.418421] usb 1-14: New USB device found, idVendor=8087, idProduct=0033, bcdDevice= 0.00

                  [ 1.418427] usb 1-14: New USB device strings: Mfr=0, Product=0, SerialNumber=0

                  [ 1.430491] usbcore: registered new interface driver usbhid

                  [ 1.430493] usbhid: USB HID core driver

                  [ 1.431329] input: ASRock LED Controller as /devices/pci0000:00/0000:00:14.0/usb1/1-13/1-13:1.0/0003:26CE:01A2.0001/input/input3

                  [ 1.488966] hid-generic 0003:26CE:01A2.0001: input,hidraw0: USB HID v1.10 Device [ASRock LED Controller] on usb-0000:00:14.0-13/input0

                  [ 2.093772] usbcore: registered new interface driver btusb

                  [ 86.518853] usb 1-4: new low-speed USB device number 4 using xhci_hcd

                  [ 86.673188] usb 1-4: New USB device found, idVendor=2222, idProduct=0067, bcdDevice= 1.10

                  [ 86.673202] usb 1-4: New USB device strings: Mfr=1, Product=2, SerialNumber=0

                  [ 86.673207] usb 1-4: Product: USB Wired PC Keyboard

                  [ 86.673210] usb 1-4: Manufacturer: SEM

                  [ 86.678187] input: SEM USB Wired PC Keyboard as /devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/0003:2222:0067.0002/input/input13

                  [ 86.735439] hid-generic 0003:2222:0067.0002: input,hidraw1: USB HID v1.10 Keyboard [SEM USB Wired PC Keyboard] on usb-0000:00:14.0-4/input0

                  [ 86.738698] input: SEM USB Wired PC Keyboard Consumer Control as /devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.1/0003:2222:0067.0003/input/input14

                  [ 86.799175] input: SEM USB Wired PC Keyboard System Control as /devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.1/0003:2222:0067.0003/input/input15

                  [ 86.799745] hid-generic 0003:2222:0067.0003: input,hidraw2: USB HID v1.10 Device [SEM USB Wired PC Keyboard] on usb-0000:00:14.0-4/input1

                  [ 117.235172] usb 1-2: new high-speed USB device number 5 using xhci_hcd

                  [ 117.384100] usb 1-2: New USB device found, idVendor=03e7, idProduct=2485, bcdDevice= 0.01

                  [ 117.384113] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3

                  [ 117.384118] usb 1-2: Product: Movidius MyriadX

                  [ 117.384121] usb 1-2: Manufacturer: Movidius Ltd.

                  [ 117.384124] usb 1-2: SerialNumber: 03e72485

                  [ 213.271649] usb 1-3: new low-speed USB device number 6 using xhci_hcd

                  [ 213.423726] usb 1-3: New USB device found, idVendor=046d, idProduct=c077, bcdDevice=72.00

                  [ 213.423739] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0

                  [ 213.423744] usb 1-3: Product: USB Optical Mouse

                  [ 213.423748] usb 1-3: Manufacturer: Logitech

                  [ 213.427300] input: Logitech USB Optical Mouse as /devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/0003:046D:C077.0004/input/input16

                  [ 213.427664] hid-generic 0003:046D:C077.0004: input,hidraw3: USB HID v1.11 Mouse [Logitech USB Optical Mouse] on usb-0000:00:14.0-3/input0

                  [ 3345.135336] usb 1-2: USB disconnect, device number 5

                  [ 3346.004278] usb 2-7: new SuperSpeed USB device number 2 using xhci_hcd

                  [ 3346.029095] usb 2-7: New USB device found, idVendor=03e7, idProduct=f63b, bcdDevice= 1.00

                  [ 3346.029112] usb 2-7: New USB device strings: Mfr=1, Product=2, SerialNumber=3

                  [ 3346.029117] usb 2-7: Product: Luxonis Device

                  [ 3346.029120] usb 2-7: Manufacturer: Intel Corporation

                  [ 3346.029124] usb 2-7: SerialNumber: 19443010B1A91F1300

                  [ 3354.332025] usb 2-7: USB disconnect, device number 2

                  [ 3354.771972] usb 1-2: new high-speed USB device number 7 using xhci_hcd

                  [ 3354.920768] usb 1-2: New USB device found, idVendor=03e7, idProduct=2485, bcdDevice= 0.01

                  [ 3354.920780] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3

                  [ 3354.920785] usb 1-2: Product: Movidius MyriadX

                  [ 3354.920789] usb 1-2: Manufacturer: Movidius Ltd.

                  [ 3354.920792] usb 1-2: SerialNumber: 03e72485

                  [ 3721.382080] usb 1-2: USB disconnect, device number 7

                  [ 3722.202212] usb 1-2: new high-speed USB device number 8 using xhci_hcd

                  [ 3722.355056] usb 1-2: New USB device found, idVendor=03e7, idProduct=f63b, bcdDevice= 1.00

                  [ 3722.355069] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3

                  [ 3722.355074] usb 1-2: Product: Luxonis Device

                  [ 3722.355078] usb 1-2: Manufacturer: Intel Corporation

                  [ 3722.355082] usb 1-2: SerialNumber: 19443010B1A91F1300

                  [ 3730.539958] usb 1-2: USB disconnect, device number 8

                  [ 3731.033997] usb 1-2: new high-speed USB device number 9 using xhci_hcd

                  [ 3731.194660] usb 1-2: New USB device found, idVendor=03e7, idProduct=2485, bcdDevice= 0.01

                  [ 3731.194673] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3

                  [ 3731.194679] usb 1-2: Product: Movidius MyriadX

                  [ 3731.194683] usb 1-2: Manufacturer: Movidius Ltd.

                  [ 3731.194687] usb 1-2: SerialNumber: 03e72485

                  [ 3745.459341] usb 1-2: USB disconnect, device number 9

                  [ 3774.856801] usb 1-10: new high-speed USB device number 10 using xhci_hcd

                  [ 3775.017545] usb 1-10: New USB device found, idVendor=03e7, idProduct=2485, bcdDevice= 0.01

                  [ 3775.017558] usb 1-10: New USB device strings: Mfr=1, Product=2, SerialNumber=3

                  [ 3775.017563] usb 1-10: Product: Movidius MyriadX

                  [ 3775.017567] usb 1-10: Manufacturer: Movidius Ltd.

                  [ 3775.017571] usb 1-10: SerialNumber: 03e72485

                  [ 3797.092484] usb 1-10: USB disconnect, device number 10

                  [ 3797.912175] usb 1-10: new high-speed USB device number 11 using xhci_hcd

                  [ 3798.068896] usb 1-10: New USB device found, idVendor=03e7, idProduct=f63b, bcdDevice= 1.00

                  [ 3798.068910] usb 1-10: New USB device strings: Mfr=1, Product=2, SerialNumber=3

                  [ 3798.068915] usb 1-10: Product: Luxonis Device

                  [ 3798.068919] usb 1-10: Manufacturer: Intel Corporation

                  [ 3798.068923] usb 1-10: SerialNumber: 19443010B1A91F1300

                  [ 3806.250218] usb 1-10: USB disconnect, device number 11

                  [ 3806.751935] usb 1-10: new high-speed USB device number 12 using xhci_hcd

                  [ 3806.912518] usb 1-10: New USB device found, idVendor=03e7, idProduct=2485, bcdDevice= 0.01

                  [ 3806.912530] usb 1-10: New USB device strings: Mfr=1, Product=2, SerialNumber=3

                  [ 3806.912535] usb 1-10: Product: Movidius MyriadX

                  [ 3806.912549] usb 1-10: Manufacturer: Movidius Ltd.

                  [ 3806.912552] usb 1-10: SerialNumber: 03e72485

                  [ 6215.293975] usb 1-10: USB disconnect, device number 12

                  [ 6216.097999] usb 1-10: new high-speed USB device number 13 using xhci_hcd

                  [ 6216.254704] usb 1-10: New USB device found, idVendor=03e7, idProduct=f63b, bcdDevice= 1.00

                  [ 6216.254718] usb 1-10: New USB device strings: Mfr=1, Product=2, SerialNumber=3

                  [ 6216.254723] usb 1-10: Product: Luxonis Device

                  [ 6216.254728] usb 1-10: Manufacturer: Intel Corporation

                  [ 6216.254731] usb 1-10: SerialNumber: 19443010B1A91F1300

                  [ 6224.451831] usb 1-10: USB disconnect, device number 13

                  [ 6224.945802] usb 1-10: new high-speed USB device number 14 using xhci_hcd

                  [ 6225.102389] usb 1-10: New USB device found, idVendor=03e7, idProduct=2485, bcdDevice= 0.01

                  [ 6225.102402] usb 1-10: New USB device strings: Mfr=1, Product=2, SerialNumber=3

                  [ 6225.102407] usb 1-10: Product: Movidius MyriadX

                  [ 6225.102411] usb 1-10: Manufacturer: Movidius Ltd.

                  [ 6225.102416] usb 1-10: SerialNumber: 03e72485

                  [ 6345.086209] usb 1-10: USB disconnect, device number 14

                  [ 6345.903195] usb 1-10: new high-speed USB device number 15 using xhci_hcd

                  [ 6346.059935] usb 1-10: New USB device found, idVendor=03e7, idProduct=f63b, bcdDevice= 1.00

                  [ 6346.059949] usb 1-10: New USB device strings: Mfr=1, Product=2, SerialNumber=3

                  [ 6346.059955] usb 1-10: Product: Luxonis Device

                  [ 6346.059959] usb 1-10: Manufacturer: Intel Corporation

                  [ 6346.059962] usb 1-10: SerialNumber: 19443010B1A91F1300

                  [ 6354.244206] usb 1-10: USB disconnect, device number 15

                  [ 6354.734981] usb 1-10: new high-speed USB device number 16 using xhci_hcd

                  [ 6354.887562] usb 1-10: New USB device found, idVendor=03e7, idProduct=2485, bcdDevice= 0.01

                  [ 6354.887596] usb 1-10: New USB device strings: Mfr=1, Product=2, SerialNumber=3

                  [ 6354.887602] usb 1-10: Product: Movidius MyriadX

                  [ 6354.887606] usb 1-10: Manufacturer: Movidius Ltd.

                  [ 6354.887609] usb 1-10: SerialNumber: 03e72485

                  And this is during until it crushes with that error message:

                  [ 6438.674845] usb 1-10: USB disconnect, device number 16

                  [ 6439.473124] usb 1-10: new high-speed USB device number 17 using xhci_hcd

                  [ 6439.629846] usb 1-10: New USB device found, idVendor=03e7, idProduct=f63b, bcdDevice= 1.00

                  [ 6439.629859] usb 1-10: New USB device strings: Mfr=1, Product=2, SerialNumber=3

                  [ 6439.629864] usb 1-10: Product: Luxonis Device

                  [ 6439.629868] usb 1-10: Manufacturer: Intel Corporation

                  [ 6439.629872] usb 1-10: SerialNumber: 19443010B1A91F1300

                  [ 6447.832710] usb 1-10: USB disconnect, device number 17

                  [ 6448.328937] usb 1-10: new high-speed USB device number 18 using xhci_hcd

                  [ 6448.485547] usb 1-10: New USB device found, idVendor=03e7, idProduct=2485, bcdDevice= 0.01

                  [ 6448.485564] usb 1-10: New USB device strings: Mfr=1, Product=2, SerialNumber=3

                  [ 6448.485570] usb 1-10: Product: Movidius MyriadX

                  [ 6448.485573] usb 1-10: Manufacturer: Movidius Ltd.

                  [ 6448.485577] usb 1-10: SerialNumber: 03e72485

                      Hi jakaskerl,
                      I tried the pipeline on the same laptop but with windows 10, Now I'm getting following error. I thought it might clarify a little more:
                      [1944301091D4481300] [1.2] [1706566171.726] [host] [warning] Monitor thread (device: 1944301091D4481300 [1.2]) - ping was missed, closing the device connection
                      Stack trace (most recent call last):
                      #31 Object "", at 00007FF9C8D9048E, in PyInit_depthai
                      #30 Object "", at 00007FF9C8D8FBD2, in PyInit_depthai
                      #29 Object "", at 00007FF9C8D93F54, in PyInit_depthai
                      #28 Object "", at 00007FF9C8D8D316, in PyInit_depthai
                      #27 Object "", at 00007FF9C8D5B8D6, in PyInit_depthai
                      #26 Object "", at 00007FF9C8D6F4E1, in PyInit_depthai
                      #25 Object "", at 00007FF9C8D6DE6B, in PyInit_depthai
                      #24 Object "", at 00007FFA47433646, in RtlCaptureContext2
                      #23 Object "", at 00007FF9C8E93EF1, in PyInit_depthai
                      #22 Object "", at 00007FF9C8E9CE80, in PyInit_depthai
                      #21 Object "", at 00007FF9C8ED1B64, in PyInit_depthai
                      #20 Object "", at 00007FF9C8E90893, in PyInit_depthai
                      #19 Object "", at 00007FFA44C8531C, in RaiseException
                      #18 Object "", at 00007FFA473E4455, in RtlRaiseException
                      #17 Object "", at 00007FFA473AE456, in RtlFindCharInUnicodeString
                      #16 Object "", at 00007FFA47433DFF, in _chkstk
                      #15 Object "", at 00007FF9C8E8FBF1, in PyInit_depthai
                      #14 Object "", at 00007FF9C8E93A71, in PyInit_depthai
                      #13 Object "", at 00007FF9C8E93A0C, in PyInit_depthai
                      #12 Object "", at 00007FF9C8E92C63, in PyInit_depthai
                      #11 Object "", at 00007FF9C8E923E9, in PyInit_depthai
                      #10 Object "", at 00007FF9C8E8F7FE, in PyInit_depthai
                      #9 Object "", at 00007FFA473AFD44, in RtlUnwindEx
                      #8 Object "", at 00007FFA47433E7F, in _chkstk
                      #7 Object "", at 00007FF9C8E8E744, in PyInit_depthai
                      #6 Object "", at 00007FF9C8E8FBF1, in PyInit_depthai
                      #5 Object "", at 00007FF9C8E93A71, in PyInit_depthai
                      #4 Object "", at 00007FF9C8E93939, in PyInit_depthai
                      #3 Object "", at 00007FF9C8E8F24D, in PyInit_depthai
                      #2 Object "", at 00007FF9C8E94698, in PyInit_depthai
                      #1 Object "", at 00007FF9C8E9CEEA, in PyInit_depthai
                      #0 Object "", at 00007FF9C8D6D2D4, in PyInit_depthai

                        Hi @Rezahojjatysaeedy
                        Looks like there is something wrong with the script you are running. Could you try removing certain parts of the pipeline and post a MRE so we can debug this further. No obvious fault is visible through the dmesg logs.

                        Thanks,
                        Jaka

                          Hi jakaskerl,
                          I might have figured out the source of different behaviors between different systems. While I'm running the same git branch on all of them, on those two not working systems, I was installing everything in .venv but in working windows PC everything is installed globally. That's somehow embarrassing as I really want to have everything installed in a virtual environment. Any chance you've came across the same issue before and any idea how to address it or what might be the real reason an venv might not work?

                            Hi @Rezahojjatysaeedy
                            I'd say it's unlikely to be an environment issue unless you are running a different version of depthai. The drivers/dependencies get installed globally so they should work inside and outside of the environment.

                            Thanks,
                            Jaka

                              Hi jakaskerl,
                              I made it work on windows laptop with both virtual environment and globally installed. So, now I'm pretty sure the problem is coming from ubuntu 22.04. I'll try to debug it and find the real source of error.