I have more or less the same issues. Highly frustrating. I could connect once using the hub. I even saw a video in the browser. Once. After adding the default app nothing worked. After rebooting i only see the rae logo. Reset did not help. I can ssh into the thing but what to do then?
I deleted the content of /data (which according to the 2 half sentences covering Reset in the docs is one step) but this did not help. How can i revert back to initial state?
Docs are not worthy in my opinion. No info about the next steps.
What about a script, which enforces the system setup to a defined state using Ansible or whatever.
For now the rae still collects dust and i do not want to waste any more time. Bad.
I am obviously not alone. This product seems to underwhelm a lot of customers.