• Total firmware fail?

Ive been having trouble getting the Rae to connect ever since I received it. Initially it took a lot of effort to get it to connect to wifi and the firmware update kept stalling.
I tried again to get it going a couple of days later but now its not responding at all. last time I tried to shut it down it appeared to hang in the shutdown mode and didnt respond to anything so I let it run the battery down to shut off.

After recharging it powered up and displayed RAE on the screen but nothing further, totally unresponsive, so I shut it down. that worked ok. Powering up again, the same response, so I used the factory reset button. This brought it back to the RAE start screen but again now it hangs in shutdown and not responsive to anything. What is going on? Seems like there is something going badly wrong in the firmware

    3 months later
    12 days later

    Hey,
    sorry for inconvenience. When RAE is displayed on screen can you at least ssh into it via the USB C cable (connect it to your laptop via USB and then ssh root@192.168.197.55)?

    2 months later

    Knowing that various documents of luxonis had to be reviewed and repaired under Linux, I purchased Raspberry Pi 4, and with difficulty, I flash the image provided by MENDER to the SD card and connected the RAE to USB C. However, I still only see the RAE.

    Hey,

    you seem to be able to ssh into your RAE - can you show me your OS version (cat /etc/os-release)? I am unsure why you would need Pi 4 but lets first check os version and then I can help you with RobotHub setup if that is what you are looking for. Unless device is faulty you should be able to use it without many issues there.