Cameras Not Detected

mikearmstrong800

I just received the FFC-3P with the IMX-378 and OV9282 (pair). The two OV9282's are attached to the CAM_L and CAM_R connectors and the IMX-378 is attached to the CAM_C connector. They are attached to the FFC-3P and the cameras with the conductors facing the boards. My understanding is the two main causes of the camera not being detected are the cable on the camera board coming loose and using an unsupported camera. Neither seem to be the case here.

The following is from running hello_world.py from the tuturial, but it happens with calibration and depthai_demo.py:

[1844301011713F0E00] [3.1] [49.351] [system] [warning] Calibration Data on device is empty
[1844301011713F0E00] [3.1] [49.567] [system] [error] Attempted to start Color camera - NOT detected!

LSUSB and device_manager show the movidius.

The cameras I received do not look like the ones in the photo. My sensors are connected on the same side of the board .

I'm using the main branch of depthai-python and depthai.

Any help would be appreciated.

erik

Hi mikearmstrong800 ,
We apologize for the inconvenience here. Could you send a photo of the cameras that you received? I would also try flipping the cable around, as it might be connected the incorrect way - this has happened to me more times that I would admit it 😅

Thanks, Erik

mikearmstrong800

Hi Erik,

I verified that the cables are connected properly. I can see the silver fingers of the flex cable touching the gold contacts of the Molex connector.

I uninstalled and reinstalled depthai using pip.

While running rgb_preview.py or mono_preview.py from depthai-python/examples, it never detects the mono cameras or the rgb camera.
Ex. with mono_preview.py:

[1844301011713F0E00] [3.1] [7.064] [system] [warning] Calibration Data on device is empty
[1844301011713F0E00] [3.1] [7.127] [system] [error] Attempted to start Mono Left camera - NOT detected!
[1844301011713F0E00] [3.1] [7.127] [system] [error] Attempted to start Mono Right camera - NOT detected!

Here is a photo with all three cameras attached to the FFC-3P.

erik

Hi mikearmstrong800 ,
Could you try using the print(device.getCameraSensorNames())? I wonder if cameras really aren't detected.. If that's the case, it might be HW issue, and we will send you a replacement asap.
Thanks, Erik