Hi, I have a new OAK-1 PoE camera that is not working. When I run my script it throws the error `[ColorCamera(0)] [error] Camera not detected on socket: 0` I am able to ping the camera as shown below. I have set the camera to a static ip and have been using it then. If I run the script with any other OAK-1 PoE cameras that we have with the same setup, they run successfully without any errors. [upl-image-preview uuid=352845da-b4da-4952-8b94-7de2f7be6bd1 url=https://discuss.luxonis.com/assets/files/2025-06-05/1749130934-457596-image.png alt={TEXT?}] If I run the same script with another camera like OAK-D PoE it works as expected. So I am sure its not the script that is causing this error. I also ran the cam_test.py script from depthai-python after referring to some previous posts with similar issues and below is the output. `DepthAI version: 2.30.0.0` `DepthAI path: c:\Users\Yishu\anaconda3\envs\OAK_OCR\lib\site-packages\depthai.cp310-win_amd64.pyd` `No cameras found` I feel it is a hardware issues as none of the other OAK cameras provide me with this error. I look forward to hearing back from you. Thanks, Yishu

@"lovro"#p29956 I ran the device_information example and below is the result. [upl-image-preview uuid=b5479f30-af67-48f4-a5b3-fa09ddb5a42b url=https://discuss.luxonis.com/assets/files/2025-06-06/1749219296-447857-image.png alt={TEXT?}] It doesn't seem to find any camera sensor. Thanks, Yishu

OAK-1 PoE Error Camera not detected on socket: 0

yishu_corpex

Hi,

I have a new OAK-1 PoE camera that is not working. When I run my script it throws the error [ColorCamera(0)] [error] Camera not detected on socket: 0

I am able to ping the camera as shown below. I have set the camera to a static ip and have been using it then. If I run the script with any other OAK-1 PoE cameras that we have with the same setup, they run successfully without any errors.

If I run the same script with another camera like OAK-D PoE it works as expected. So I am sure its not the script that is causing this error. I also ran the cam_test.py script from depthai-python after referring to some previous posts with similar issues and below is the output.
DepthAI version: 2.30.0.0
DepthAI path: c:\Users\Yishu\anaconda3\envs\OAK_OCR\lib\site-packages\depthai.cp310-win_amd64.pyd
No cameras found

I feel it is a hardware issues as none of the other OAK cameras provide me with this error. I look forward to hearing back from you.

Thanks,
Yishu

lovro

Hi,

Can you try running this example and send the result?

https://docs.luxonis.com/software/depthai/examples/device_information
It should list available sensors — for OAK-1 PoE you should see something like CAM_A: IMX378 (or IMX582).

Best,
Lovro

yishu_corpex

lovro

I ran the device_information example and below is the result.

It doesn't seem to find any camera sensor.

Thanks,
Yishu

jakaskerl

Hi yishu_corpex
Sorry for the inconvenience. Can you run the script with DEPTHAI_DEBUG=1 env variable and post the logs here?

Thanks,
Jaka

yishu_corpex

jakaskerl

Below is the output when I run the script with DEPTHAI_DEBUG=1 env variable.

[2025-06-09 09:23:34.096] [depthai] [info] DEPTHAI_DEBUG enabled, lowered DEPTHAI_LEVEL to 'debug'
[2025-06-09 09:23:34.097] [depthai] [debug] Python bindings - version: 2.26.0.0 from 2024-05-25 09:41:29 +0200 build: 2024-05-25 16:43:19 +0000
[2025-06-09 09:23:34.097] [depthai] [debug] Library information - version: 2.26.0, commit: 90487456cb92d15bcf0129a2f54c332250f1df31 from 2024-05-25 08:30:10 +0200, build: 2024-05-25 16:43:10 +0000, libusb enabled: true
[2025-06-09 09:23:34.101] [depthai] [debug] Initialize - finished
Searching for all available devices...

[2025-06-09 09:23:34.151] [depthai] [debug] Resources - Archive 'depthai-bootloader-fwp-0.0.28.tar.xz' open: 1ms, archive read: 52ms
[2025-06-09 09:23:34.403] [depthai] [debug] Resources - Archive 'depthai-device-fwp-24a3b465b979de3f69410cd225914d8bd029f3ba.tar.xz' open: 1ms, archive read: 304ms
Found device '192.168.220.6', MxId: '14442C102173CCD600', State: 'BOOTLOADER'

Booting the first available camera (192.168.220.6)...
C:\firmware_update_oak\depthai-python\utilities\cam_test.py:22: DeprecationWarning: Use constructor taking 'UsbSpeed' instead
  with dai.Device(dai.Pipeline(), infos[0], usb2Mode=False) as device:
[2025-06-09 09:23:34.651] [host] [debug] Device - OpenVINO version: universal
[14442C102173CCD600] [192.168.220.6] [1749475414.651] [host] [debug] Device - BoardConfig: {"camera":[],"emmc":null,"gpio":[],"imu":null,"logDevicePrints":true,"logPath":null,"logSizeMax":null,"logVerbosity":null,"network":{"mtu":0,"xlinkTcpNoDelay":true},"nonExclusiveMode":false,"pcieInternalClock":null,"sysctl":[],"uart":[],"usb":{"flashBootedPid":63037,"flashBootedVid":999,"manufacturer":"","maxSpeed":4,"pid":63035,"productName":"","vid":999},"usb3PhyInternalClock":null,"uvc":null,"watchdogInitialDelayMs":null,"watchdogTimeoutMs":null}
libnop:
0000: b9 12 b9 07 81 e7 03 81 3b f6 81 e7 03 81 3d f6 04 bd 00 bd 00 b9 02 00 01 ba 00 be be bb 00 bb
0020: 00 be be be be be be 01 00 bb 00 be be
[2025-06-09 09:23:34.659] [depthai] [debug] Searching for booted device: DeviceInfo(name=192.168.220.6, mxid=14442C102173CCD600, X_LINK_BOOTLOADER, X_LINK_TCP_IP, X_LINK_MYRIAD_X, X_LINK_SUCCESS), name used as hint only
[2025-06-09 09:23:34.895] [depthai] [debug] Connected bootloader version 0.0.28
[14442C102173CCD600] [192.168.220.6] [1749475415.929] [host] [debug] Booting FW with Bootloader. Version 0.0.28, Time taken: 1033ms
[2025-06-09 09:23:35.930] [depthai] [debug] DeviceBootloader about to be closed...
[2025-06-09 09:23:35.930] [depthai] [debug] XLinkResetRemote of linkId: (0)
[2025-06-09 09:23:36.782] [depthai] [debug] DeviceBootloader closed, 852
[2025-06-09 09:23:36.786] [depthai] [debug] Searching for booted device: DeviceInfo(name=192.168.220.6, mxid=14442C102173CCD600, X_LINK_BOOTED, X_LINK_TCP_IP, X_LINK_MYRIAD_X, X_LINK_SUCCESS), name used as hint only
[14442C102173CCD600] [192.168.220.6] [4.768] [system] [warning] PRINT:LeonCss: [OK]: INIT_NOC: noc probes timer create
[OK]: INIT_NOC: noc probes timer start
[OK]: INIT_NOC: ddr bandwith profiling!
GPIO boot mode 0x3, interface SPI_MASTER_EFF
Setting aons(0..4) back to boot from flash (offset = 0)
====ENABLE WATCHDOG====1
initial keepalive, countdown: 7
PLL0: 700000 AUX_IO0: 24000 AUX_IO1: 24000 MCFG: 24000 MECFG: 24000
Board init ret 3
DepthAI Firmware - version: 24a3b465b979de3f69410cd225914d8bd029f3ba
eeprom configuration version: 55AA0007
Reading VERSION 7 --- ->
eeprom configuration load from user area, status: 0
Reading VERSION 7 --- ->
Didn't find any boards matching the eeprom data
Board options: 00000000
--> brdInit ...
brdInitAuxDevices: Error: SC = 27: io_initialize expander_cam_gpios_1 [OK]

spi_N25Q_init: Flash JEDEC ID: 20 bb 19
inited hal ---
def: 53 46 45 34 10 06 08 34 10 53 14 45 46 08 06
val: 53 46 45 34 10 06 08 34 10 53 14 45 46 08 06
Opening bus for IR driver: 1
Failed to probe IR driver LM3644
Opening bus for IR driver: 2
Failed to probe IR driver LM3644
Opening bus for IR driver: 3
Failed to probe IR driver LM3644
Closing EEPROm!
MyriaX board configuration
pll0 frequency: 700000, ref0 frequency: 24000
Setup network with bootloader config
OsDrvCprSysDeviceAction() for PCIe failed: 13
nexus0: <RTEMS Nexus device>
pcib0: <MyriadX PCIe RC> on nexus0
PCIE_REGS_PCIE_CFG_ADR = 0x100
PCIE_REGS_PCIE_PLL_CNTRL_ADR = 0x8000005
pcib0: Link training complete, PCIe downstream link is UP
pcib0: myriad_pcie_err_interrupt: SMLH LINK UP
pcib0: myriad_pcie_err_interrupt: SMLH LINK DOWN
pcib0: myriad_pcie_err_interrupt: RDLH LINK UP
pcib0: myriad_pcie_err_interrupt: RDLH LINK DOWN
pcib0: myriad_pcie_err_interrupt: CORE RST
pcib0: myriad_pcie_err_interrupt: CORE RSTN
pcib0: myriad_pcie_err_interrupt: LINK REQ RST
pci0: <PCI bus> on pcib0
memcpy_dma_init: got DMA id 62
re0: <Realtek PCIe GBE Family Controller> at device 0.0 on pci0
re0: Using Memory Mapping!
re0: Using 1 MSI message
Overriden invalid mac address, mac: 44:A9:2C:32:6D:D5
re0: version:1.95.00
re0: Ethernet address: 0x83e4bfe0

This product is covered by one or more of the following patents:
US6,570,884, US6,115,776, and US6,327,625.
info: re0: Ethernet address: 44:a9:2c:32:6d:d5
myriad_mmc2: <MyriadX MMC> on nexus0
myriad_mmc2: Memory resource: rid 0 tag 0x0 handle 0x33000000 size 0x1
myriad_mmc2: Found that the memory was NULL - releasing.
myriad_mmc2: Error getting voltage regulator resource.
myriad_mmc2: Found that the memory was NULL - releasing.
myriad_mmc2: Error getting card detect resource.
myriad_mmc2: Memory resource: rid 3 tag 0x0 handle 0x20280000 size 0x1
myriad_mmc2: Memory resource: rid 4 tag 0x0 handle 0x83c852c8 size 0x1
myriad_mmc2: IRQ resource: start 0xa001b: irq = 27, priority = 10
myriad_mmc2: Doing host configuration ... 5
myriad_mmc2: CFG 0x0 = 0xffb23840
myriad_mmc2: CFG 0x4 = 0x1c008be
myriad_mmc2: CFG 0x24 = 0xb00a621
myriad_mmc2: CFG 0x2c = 0xa000
myriad_mmc2: Polling CFG 0x40 for 0x40
myriad_mmc2: Polling complete, value became 0x4c
myriad_mmc2: Base clock = 200000000 Hz
myriad_mmc2: Re-tuning mode is 1
myriad_mmc2: Re-Tuning timer count is 1 seconds
myriad_mmc2: SDR50 needs tuning.
myriad_mmc2: Supports Vdd=3.3
myriad_mmc2: Supports Vdd=3.0
myriad_mmc2: Supports Vdd=1.8
myriad_mmc2: Supports 8-bit bus width
myriad_mmc2: Supports High Speed
myriad_mmc2: Supports DDR50, DDR52 @ 1.8V
myriad_mmc2: Supports HS200 @ 1.8V
myriad_mmc2: Supports Driver Type A
myriad_mmc2: Supports Driver Type C
myriad_mmc2: Supports Driver Type D
myriad_mmc2: Data timeout counter value = 0xc
myriad_mmc2: Data timeout clock frequency = 48000 kHz, timeout count = 0xc
myriad_mmc2: No voltage regulator.
myriad_mmc2: Card detect task up!
myriad_mmc2: Card attached!
mmc0: <MMC/SD bus> on myriad_mmc2
myriad_mmc2: Updating card mode to SD
myriad_mmc2: Updating card mode to MMC
Probed device vendor id: 0x0, device id 0x0
mmc0: No information for this mode.
mmcsd0: 16GB <MMCHC DF4016 0.1 SN E62BF919 MFG 11/2020 by 69 0x0000> at mmc0 200.0MHz/8bit/1-block
mmcsd0boot0: 4MB partition 1 at mmcsd0
mmcsd1boot1: 4MB partition 2 at mmcsd0
mmcsd0rpmb: 4MB partition 3 at mmcsd0
net.inet.tcp.delayed_ack: 1 -> 0
info: lo0: link state changed to UP
ifconfig: inet6: bad value
ifcommand setting static ip: 192.168.220.6 mask: 255.255.255.252, gateway:
route: bad address:
ifcommand failed: exit_code = 68
=== Network ready!
Is booted from flash by bootloader: 0
Started device discovery service!
Waiting for broadcast message..
=== Enumerating on socket: Cam_A / RGB / Center
        skipped OV7251
        skipped AR0234
        skipped S5K33D
        skipped IMX296
        skipped IMX462
        skipped IMX283
        skipped OV5645
        skipped TINY1C
=== Enumerating on socket: Cam_B / Left
        skipped IMX214
        skipped AR0234
        skipped S5K33D
        skipped IMX378
        skipped IMX296
        skipped IMX462
        skipped IMX283
        skipped OV5645
        skipped TINY1C
=== Enumerating on socket: Cam_C / Right
        skipped IMX214
        skipped AR0234
        skipped S5K33D
        skipped IMX378
        skipped IMX296
        skipped IMX462
        skipped IMX283
        skipped OV5645
        skipped TINY1C
Didn't find any boards matching the eeprom data
Initializing XLink...
info: re0: link state changed to DOWN
initial keepalive, countdown: 6
initial keepalive, countdown: 5
info: re0: link state changed to UP
re0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=8219b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,TSO4,WOL_MAGIC,LINKSTATE>
        ether 44:a9:2c:32:6d:d5
        inet 192.168.220.6 netmask 0xfffffffc broadcast 192.168.220.7
        media: Ethernet autoselect (1000baseT <full-duplex>)
        status: active
Received device discovery request, sending back - mxid: 14442C102173CCD600, state: 1
Received device discovery request, sending back - mxid: 14442C102173CCD600, state: 1
Done!
Temperature: Driver registered.
Temperature: Initialized driver.
Temperature: Sensor opened: CSS.
Temperature: Sensor opened: MSS.
Temperature: Sensor opened: UPA.
Temperature: Sensor opened: DSS.
[14442C102173CCD600] [192.168.220.6] [1749475421.273] [host] [debug] Schema dump: {"connections":[],"globalProperties":{"calibData":null,"cameraTuningBlobSize":null,"cameraTuningBlobUri":"","leonCssFrequencyHz":700000000.0,"leonMssFrequencyHz":700000000.0,"pipelineName":null,"pipelineVersion":null,"sippBufferSize":18432,"sippDmaBufferSize":16384,"xlinkChunkSize":-1},"nodes":[]}
[14442C102173CCD600] [192.168.220.6] [1749475421.273] [host] [debug] Asset map dump: {"map":{}}
[14442C102173CCD600] [192.168.220.6] [4.778] [system] [info] Memory Usage - DDR: 0.12 / 333.28 MiB, CMX: 2.04 / 2.50 MiB, LeonOS Heap: 25.29 / 82.20 MiB, LeonRT Heap: 2.89 / 40.35 MiB / NOC ddr: 0 MB/s
[14442C102173CCD600] [192.168.220.6] [4.778] [system] [info] Temperatures - Average: 40.04C, CSS: 41.66C, MSS 38.65C, UPA: 39.81C, DSS: 40.04C
[14442C102173CCD600] [192.168.220.6] [4.778] [system] [info] Cpu Usage - LeonOS 18.73%, LeonRT: 0.56%
[14442C102173CCD600] [192.168.220.6] [4.789] [system] [warning] PRINT:LeonCss: I: [Timesync] [   5608664] [XLin] startSync:186     Timesync | Callback not set
[14442C102173CCD600] [192.168.220.6] [4.795] [system] [info] SIPP (Signal Image Processing Pipeline) internal buffer size '18432'B, DMA buffer size: '16384'B
Available camera sensors:  {}
[14442C102173CCD600] [192.168.220.6] [4.830] [system] [info]
[14442C102173CCD600] [192.168.220.6] [4.833] [system] [warning] PRINT:LeonCss: [1970-01-01 00:00:04.831] [info] Time taken to build the pipeline: 35ms
[14442C102173CCD600] [192.168.220.6] [4.833] [system] [warning] PRINT:LeonMss: sippPalThreadCreate: Thread /SIPP created
LRT - build pipeline call
Product name: OAK-1-POE-AF, board name SJ2096
[14442C102173CCD600] [192.168.220.6] [1749475421.340] [host] [debug] Device about to be closed...
[14442C102173CCD600] [192.168.220.6] [4.844] [system] [warning] PRINT:LeonCss: Reading..........Reading VERSION 7 --- ->
[14442C102173CCD600] [192.168.220.6] [1749475421.345] [host] [debug] Shutdown OK
[2025-06-09 09:23:41.346] [depthai] [debug] XLinkResetRemote of linkId: (1)
[14442C102173CCD600] [192.168.220.6] [1749475421.346] [host] [debug] Log thread exception caught: Couldn't read data from stream: '__log' (X_LINK_ERROR)
[14442C102173CCD600] [192.168.220.6] [1749475421.346] [host] [debug] Timesync thread exception caught: Couldn't read data from stream: '__timesync' (X_LINK_ERROR)
[14442C102173CCD600] [192.168.220.6] [1749475425.253] [host] [debug] Device closed, 3913

Thanks,
Yishu

jakaskerl

yishu_corpex
Update depthai to 2.30. Your bootloader version supersedes the depthai version. If you still get the same issue even with 2.30, https://www.luxonis.com/rma so we can replace.

Thanks,
Jaka

yishu_corpex

jakaskerl

I have updated the depthai version to 2.30 and I am still getting the same error. I will fill the RMA as suggested.

Thanks,
Yishu