• Hardware
  • OAK-D Pro PoE - ping was missed, closing the device connection

I am facing following problem using depthai-python examples. Here is the output:

[2025-03-16 16:36:06.594] [depthai] [warning] Monitor thread (device: 18443010411F9C0F00 [192.168.100.153]) - ping was missed, closing the device connection

Traceback (most recent call last):

File "D:\Softwares\depthai-python\examples\ColorCamera\rgb_video.py", line 27, in <module>

with dai.Device(pipeline) as device:

^^^^^^^^^^^^^^^^^^^^

depthai.XLinkReadError: Couldn't read data from stream: '__bootloader' (X_LINK_ERROR)

I also tried device manager and shows following data:

    AnshumanFauzdar
    Do a factory flash of the bootloader. I don't remember seeing this issue on the newest bootloaders, but perhaps something is not flashed correctly. Does the example crash right away? Is it always the same error?

    Thanks,
    Jaka

      jakaskerl I tried "Flash Factory Bootloader" but it gives following error on multiple tries also:

      Yes, all the examples crash right away and it is the same error. It was working fine few days back suddenly it started showing this error.