FActory reset PoE

martin181818

jakaskerl

Hi @martin181818
When clicking on factory reset, you are asked which bootloader type to install.

Thanks,
Jaka

martin181818

jakaskerl

I tried to access this page in the device manager. The camera is still not visible and all the buttons in the danger zone are desactivated.
Can you please help me with this because it is very urgent ? I want to be able to detect the camera when it is connected with PoE. I tried everything in the documentation.

Thank you very much for your support

jakaskerl

Hi @martin181818

Boot into USB mode (press and hold the button while plugging in the USB)
Open device manager, select your device (won't be IP but something like 1.1)
Danger Zone --> Factory reset --> Bootloader type: Network --> Submit --> wait for success.
Unplug USB, plug in ETH.
Should work. At standard IP, designated by your router's DHCP server.

Thanks,
Jaka

martin181818

jakaskerl

Works perfectly now. Thank you for your patience and support.

daniqsilva

Hello @jakaskerl, I am having the same problem with my OAK-1 W PoE. I have followed those steps that you suggested to @martin181818, but the camera still doesn't boot after plugging the Ethernet cable.

Do you know any further steps that I can follow to solve the issue?

Thanks in advance.

jakaskerl

daniqsilva
Are you sure it doesn't boot (no light indication or anything) or you just can't reach it?
Are you using an adequate POE (802.3af or better) supply - switch/injector?

Thanks,
Jaka

daniqsilva

jakaskerl yes, it doesn't boot (no light indication is showing after plugging the Ethernet cable), and I think I am using an adequate POE Switch, since I have tested other OAK-1 W PoE with it and worked fine.

jakaskerl

daniqsilva
Ok then it's most likely you didn't correctly flash the network bootloader. Either that or the boot switch is set to USB mode.

Your W POE should probably have a dip switch that looks like this: https://docs.luxonis.com/hardware/platform/deploy/poe-deployment-guide/#PoE%20deployment%20guide-Factory%20reset-Series%201%20PoE%20devices make sure its in the correct position.

Thanks,
Jaka

daniqsilva

jakaskerl as I said, I've followed the steps that you mentioned:

Boot into USB mode (press and hold the button while plugging in the USB)
Open device manager, select your device (won't be IP but something like 1.1)
Danger Zone --> Factory reset --> Bootloader type: Network --> Submit --> wait for success.
Unplug USB, plug in ETH.

But it didn't work, maybe it's a hardware problem…

I don't have a dip switch, but rather a button like @martin181818 showed in the first comment.

jakaskerl

daniqsilva

daniqsilva But it didn't work, maybe it's a hardware problem…

Most likely then, yes. Can you crosscheck with the working device if there is some IC missing (particularly around the ETH port)?

Otherwise write to support@luxonis.com so we can replace it.

Thanks,
Jaka

daniqsilva

jakaskerl I've checked that, and no, apparently nothing is missing. I will write an email to support.
Thanks.