[critical] Fatal error. Please report to developers. Log: 'OsDrvImx378' '249'

Thor

We received the cameras equipped with the IMX422, but we get this error:
[critical] Fatal error. Please report to developers. Log: 'OsDrvImx378' '249'
How we fix it?
Also, once we get past the error, how do we set camera properties like HDR etc?

Thor

sorry, it is the IMX582. Also, if the boards are not configured for the sensor I guess we also need to calibrate it, how do we do it?

jakaskerl

Hi Thor
What code are you running? IMX582 should be supported on lastest depthai versions.

For HDR: https://docs.luxonis.com/projects/hardware/en/latest/pages/articles/sensors/imx582/#imx582

Thanks,
Jaka

Thor

it is an OAK PoE, originally with IMX378 but factory changed to IMX582
I'm supposedly running the latest deptai (November 2023), the error shows up when I run
devices = dai.Device.getAllAvailableDevices() # or standalone mode
device_info = None
for dev_info in devices:
if dev_info.protocol == dai.X_LINK_TCP_IP:
device_info = dev_info
Maybe the guys who changed the camera forgot to do something?
Probably, they also did not calibrate the new camera, how do we do it?

erik

Hi @Thor ,
Changing the ccm wouldn't affect the connectivity with the device - you should likely check the POE troubleshooting docs. For calibration, you likely don't need it (you don't do stereo / need dewarping anyways) so intrinsic aren't that useful. Regardless, you can find calibration docs here.

Thor

got a hint by reading the imx582 page Jaka suggested.
I was trying to run the same program used with the IMX378
Instead of saying that the 1080P resolution is not supported, it crashed with the mentioned fatal error.