problem with Device Manager closing connection

Thor

OAK connected with cable to router. Bootloader version 26. Quite often if I do anything like view configuration or other, I get this message
admin@a dist % ./device_manager
Mac OS Version is 14.1.2 and patch enabled so applying the patch
Applyting Mac OS 12.3+ Alpha Channel fix. Your default Alpha Channel is now 0.99
[2023-12-13 11:59:28.293] [depthai] [warning] Monitor thread (device: 18443010C1245D1200 [192.168.1.100]) - ping was missed, closing the device connection

and connection closes. It is the same issue that I described in another post (no reply yet), in this case I can exclude an issue related to a bad link, as I'm using a cable.
Can you please help?

Thor

just found out there was a device with a conflicting IP. Still, more information about the missed ping behaviour would be great, along with a way to mitigate the issue, as we are going to deploy a camera remotely next week

jakaskerl

Hi Thor
Was this issue resolved then?
Missed ping is usually indicative of loose connection (HW) or some interference (SW wise - like multiple cameras on the same IP).

Thanks,
Jaka

Thor

Issue was not resolved. I guess we have to live with that

erik

@Thor are you using latest depthai version (2.24)? Could you try latest develop as well? As there are some fixes in there.

Thor

@erik could you give me some hints of how to remove the 2.24 I'm using (assuming it needs to be uninstalled) and install the developer version? To install 2.24 I used
python3 -m pip install depthai

jakaskerl

Hi @Thor
git checkout develop
python3 examples/install_requirements.py

Thanks,
Jaka

Thor

@Jaka. Thanks!