Hi my SOM PRO PID: 248D aand drivers and apps do not recognise it. What causes 248D pid ? I know it must be 2485 [upl-image-preview url=https://discuss.luxonis.com/assets/files/2023-04-20/1682021590-92397-img-20230420-231256-208.jpg]

Hi @"MuhammetKoak"#p7483 , Please [provide full MRE](https://docs.luxonis.com/en/latest/pages/support/#requesting-support) - including what device you are using (that uses SOM-PRO), and what's the result of this driver issue - are you unable to connect to the camera? Thanks, Erik

[upl-image-preview url=https://discuss.luxonis.com/assets/files/2023-04-21/1682104791-497853-image.png] VID 03E7 PID 248D. I cannot do anything

SOM PRO PID:2484

MuhammetKoak

Hi my SOM PRO PID: 248D aand drivers and apps do not recognise it. What causes 248D pid ? I know it must be 2485

erik

Hi MuhammetKoak ,
Please provide full MRE - including what device you are using (that uses SOM-PRO), and what's the result of this driver issue - are you unable to connect to the camera?
Thanks, Erik

MuhammetKoak

erik I do not have any access to device. My device PID is wrong. I can not send you MRE. I firat time plugged in and get this error

erik

Hi MuhammetKoak ,
Please provide terminal output of the issue, and as many useful info as possible along with it.
Thanks, Erik

MuhammetKoak

VID 03E7 PID 248D. I cannot do anything

erik

Hi MuhammetKoak ,
Please provide full MRE, including which device you are using, all the relevant versions, and everything in connectivity issue section at the Getting support docs. This screenshots above aren't all that useful.
Thanks, Erik