A
albert

  • Apr 15, 2024
  • Joined Dec 12, 2023
  • 0 best answers
  • In Device Preview is greyed out

    @jakaskerl :

    1. With regards to pending updates, looks like I am all up to date, but please confirm. No new requests to update visible.

    2. Agent: 23.353.848 (released 12 days ago)

    3. v24.2.1614-production

    4. where can I find the teamID?

      I have searched for documentation on teamID here https://docs-beta.luxonis.com/deploy/robothub/.

    5. FWIW -- After a recent update, the Status is constantly in a state of "Identifying". While the "Video Preview" is now selectable, an error dialog of "Device has no preview stream yet" presents itself. See attached.



  • In Device Preview is greyed out

    I have the same problem. I have also unsuccessfully tried what jakaskerl

    • connectionStatus == identifying

    • status == success

    • product == unknown (unknown)

    • serial and name have identical values, but are both populated


      Is the product not being known an issue?