I get this message when I try to connect to my Oak 4D camera with OAK Viewer: Cannot find any device with given deviceInfo. [upl-image-preview uuid=720ddbc0-fd7d-450b-addd-647d754fe1f5 url=https://discuss.luxonis.com/assets/files/2026-01-23/1769211296-478052-image.png alt={TEXT?}]

OAK Viewer 1.6.3 cannot see camera.

Shai

I get this message when I try to connect to my Oak 4D camera with OAK Viewer: Cannot find any device with given deviceInfo.

jakaskerl

Hi Shai
Please report the error so we get full logs of the issue and can figure out the cause.

Thanks,
Jaka

kisdia

Same problem here. Can't connect cannot setup, can't update OS. New OAK 4S camera, early batch, haven't been updated. oakctl list doesn't see the device.

Aron

oakctl flash over usb works; no error in the latest OS

oakctl device flash https://luxonisos-rvc4.fra1.digitaloceanspaces.com/PRODUCTION/luxonis_os_rvc4-1.24.0.tar.xz