How to reset the device password

ChuongNguyen

Hi, I just got the device OAK 4D a couple days ago.
Initially, It works fine, I can ssh to the device and also update the newest OS version.
Then, I tried to connect to the HUB, using:
> oakctl hub login

If the browser didn't open, please open this URL manually:

https://hub.luxonis.com/auth/oakctl-login?port=63304

You can enter the token manually here:

Username: GithubUser

Email: chuong.nguyen@cybercore.co.jp

Team: CybercoreAI

but fails, it keeps asking for the password:

Now, I can't do anything with the device, even ssh: try to use my old password but nothing works.

oakctl start-setup

Login token expired, re-authenticating...

? Camera password

Please help how to proceed, or how to reset the device

ChuongNguyen

have to do factory reset.

OskarSonc

Hey ChuongNguyen - I would suggest you perform a factory reset yes. Here is how, if you don't already know:
https://docs.luxonis.com/hardware/platform/deploy/oak4-deployment-guide/oak4-getting-started/#OAK4%20Getting%20Started-Factory%20Reset%20%26%20Troubleshooting-Factory%20Reset

Also, in the OS version 1.18 and later SSH password access is disabled by default, for security... If you want to enable it, you will have to set up the camera through setup.luxonis.com.

Thanks,
Oskar