RuntimeError: There is no Camera data available

isk

Trying to use the oak-viewer i get:
Device 10.10.4.16 does not have valid calibration intrinsics data for socket CAM_A. DepthAI exception: unordered_map::at
With other application
RuntimeError: There is no Camera data available corresponding to the the requested source cameraId
What can be done?

OskarSonc

Hey @isk - could you send me the MXID number of device.

Thanks,
Oskar

isk

Hi,
here the data:
getMxId 285428183
getDeviceId 285428183

OskarSonc

isk - thanks, I just have to check something and will get back to you...

isk

Thanks

OskarSonc

@isk - sorry for the wait. Apologies for this - looks like an uncalibrated device found its way out of the factory...
You can either do a calibration on your own(I can provide how) or we can do RMA. For RMA please email support@luxonis.com and we'll replace it.

Thanks,
Oskar

isk

Hi, thank you for the answer. How could i calibrate the camera?

OskarSonc

So you would run this file: luxonis/depthai calibrate.py
Here is the whole tutorial with video on how to do and what you need: https://docs.luxonis.com/hardware/platform/depth/manual-calibration/

If you have any more questions, don't hesitate to ask...