OAK viewer not working on macOS with OAK-D pro

neel

I have an OAK-D pro (ff), and it's connected to my mac via a usb c cable that is capable of high bandwidth transfers. I'm on macOS Sequoia (15.5).

When I open the OAK viewer app while the camera is connected, it shows a white screen for a few seconds and then crashes. If I open the app and then connect the camera, it recognizes the camera but doesn't connect when I hit the connect button.

I'm able to connect to the camera via python scripts, though.

Has anybody encountered or solved this problem?

jindrich-flidr

Hi Neel, could you please double-check that you’re using the latest version, 1.2.7, which is available here? This is a known issue that should be fixed in this version by correcting the app entitlements.

neel

You're right! Thank you so much. I was on version 1.1.4 somehow. I just downloaded it less than a week ago from an official site, I'm pretty sure. Thanks for helping me sort this out.