How to reset a OAK4-D PRO? The camera is new. I try to set it up as a OAK4-D. It didnt work. Now the led is blue (device is ready). How can i do a factory reset?

@"isk"#p28275 If you can access the device via ADB, you can set manually set the IP of the device if that is what failed. More [here](https://rvc4.docs.luxonis.com/hardware/platform/deploy/oak4-deployment-guide/#OAK4%20Getting%20Started-Advanced-Set%20static%20IP). Thanks, Jaka

Thank you for the answer. I was able to login via adb and made a factory-reset. So it was possible to configure the device manually (with agentconfd, configuration via browser was not possible). Login via network is possible, but the examples from an extern host is not able to find the device. What can be done? Is wlan on this device (at least "ip a" returns it)?

@"isk"#p28287 > @"isk"#p28287 Login via network is possible, but the examples from an extern host is not able to find the device. What can be done? `DEPTHAI_DEVICE_NAME_LIST=` env variable should do it. > @"isk"#p28287 Is wlan on this device (at least "ip a" returns it)? Will be possible in the future. Thanks, Jaka

Thank you for the answer. But it didnt work. Setting `export DEPTHAI_DEVICE_NAME_LIST=10.10.XX.XX ` and running the following script: ``` #!/usr/local/bin/python3 import depthai as dai from typing import List print('Searching for all available devices...\n') infos: List[dai.DeviceInfo] = dai.DeviceBootloader.getAllAvailableDevices() if len(infos) == 0: print("Couldn't find any available devices.") exit(-1) for info in infos: state = str(info.state).split('X_LINK_')[1] print(f"Found device '{info.name}', MxId: '{info.mxid}', State: '{state}'") print(f"\nBooting the first available camera ({infos[0].name})...") with dai.Device(dai.Pipeline(), infos[0], usb2Mode=False) as device: print("Available camera sensors: ", device.getCameraSensorNames()) calib = device.readCalibration() eeprom = calib.getEepromData() print(f"Product name: {eeprom.productName}, board name {eeprom.boardName}") ``` gives the following output: ``` root@fdc56e272bbd:/depthai-core/examples/python# ./get_cameras.py Searching for all available devices... Found device '10.10.XX.XX', MxId: '2140128077', State: 'GATE_BOOTED' Booting the first available camera (10.10.XX.XX)... Traceback (most recent call last): File "/depthai-core/examples/python/./get_cameras.py", line 13, in with dai.Device(dai.Pipeline(), infos[0], usb2Mode=False) as device: RuntimeError: No available devices (1 connected, but in use) root@fdc56e272bbd:/depthai-core/examples/python# ``` PS: Was trying the oakctl tutorial. got this problem: ``` root@f2b2a854af50:/# bash -c "$(curl -fsSL https://oakctl-releases.luxonis.com/oakctl-installer.sh)" % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 100 19.4M 100 19.4M 0 0 31.6M 0 --:--:-- --:--:-- --:--:-- 31.5M Downloading data [00:00:00] [████████████████████████████████████████] 6.49 MiB/6.49 MiB (0.0s)Os { code: 2, kind: NotFound, message: "No such file or directory" } ```

@"isk"#p28298 I know it sounds stupid, but have you tried rebooting the device :)? I think the depthai gate service might be down.. Rebooting should restart it. Thanks, Jaka

On the camera: ``` ~ # systemctl | grep depthai depthai_gate.service loaded active running DepthAI Gate ``` On the host: ``` root@81615ac68cfd:/depthai-core/examples/python# python3 Camera/camera_output.py Traceback (most recent call last): File "/depthai-core/examples/python/Camera/camera_output.py", line 7, in with dai.Pipeline() as pipeline: RuntimeError: No available devices root@81615ac68cfd:/depthai-core/examples/python# export DEPTHAI_DEVICE_NAME_LIST=10.10.XX.XX root@81615ac68cfd:/depthai-core/examples/python# python3 Camera/camera_output.py Traceback (most recent call last): File "/depthai-core/examples/python/Camera/camera_output.py", line 7, in with dai.Pipeline() as pipeline: RuntimeError: No available devices (1 connected, but in use) root@81615ac68cfd:/depthai-core/examples/python# python3 Camera/camera_output.py Traceback (most recent call last): File "/depthai-core/examples/python/Camera/camera_output.py", line 7, in with dai.Pipeline() as pipeline: RuntimeError: No available devices (1 connected, but in use) root@81615ac68cfd:/depthai-core/examples/python# ``` Nmap returns: ``` root@81615ac68cfd:/depthai-core/examples/python# nmap -sT -p- 10.10.XX.XX Starting Nmap 7.80 ( https://nmap.org ) at 2025-02-04 11:25 UTC Nmap scan report for 10.10.XX.XX Host is up (0.0029s latency). Not shown: 65528 closed ports PORT STATE SERVICE 22/tcp open ssh 3030/tcp open arepa-cas 5000/tcp open upnp 8080/tcp open http-proxy 8765/tcp open ultraseek-http 9998/tcp open distinct32 11492/tcp open unknown Nmap done: 1 IP address (1 host up) scanned in 0.78 seconds root@81615ac68cfd:/depthai-core/examples/python# ``` systemctl status depthai_gate returns: `[[0;1;32m●[[0m depthai_gate.service - DepthAI Gate` ` Loaded: loaded ([]8;;file://kalama/lib/systemd/system/depthai_gate.serviceG/lib/systemd/system/depthai_gate.service[]8;;G; e` `nabled; vendor preset: enabled)` ` Active: [[0;1;32mactive (running)[[0m since Wed 2025-02-05 11:20:20 CET; 1min 11s ago` ` Main PID: 60277 (python3)` ` Memory: 19.6M` ` CGroup: /system.slice/depthai_gate.service` ` └─[[0;38;5;245m 60277 /usr/bin/python3 /usr/bin/depthai_gate[[0m` `Feb 05 11:20:20 kalama depthai_gate[60277]: ERROR:root:[(, )]` `Feb 05 11:20:20 kalama depthai_gate[60277]: * Serving Flask app 'depthai_gate' (lazy loading)` `Feb 05 11:20:20 kalama depthai_gate[60277]: * Environment: production` `Feb 05 11:20:20 kalama depthai_gate[60277]: WARNING: This is a development server. Do not use it in a production deployment.` `Feb 05 11:20:20 kalama depthai_gate[60277]: Use a production WSGI server instead.` `Feb 05 11:20:20 kalama depthai_gate[60277]: * Debug mode: off` `Feb 05 11:20:20 kalama depthai_gate[60277]: INFO:werkzeug: * Running on all addresses (0.0.0.0)` `Feb 05 11:20:20 kalama depthai_gate[60277]: WARNING: This is a development server. Do not use it in a production deployment.` `Feb 05 11:20:20 kalama depthai_gate[60277]: * Running on http://127.0.0.1:11492` `Feb 05 11:20:20 kalama depthai_gate[60277]: * Running on http://10.10.33.55:11492 (Press CTRL+C to quit)`

@"isk"#p28310 Maybe the netmask and/or gateway were incorrectly set during setup? check `ifconfig` and https://rvc4.docs.luxonis.com/hardware/platform/deploy/oak4-deployment-guide/#OAK4%20Getting%20Started-Advanced-Set%20static%20IP `systemctl restart depthai_gate` should reset the "one in use" issue. Thanks, Jaka

The network mask is correct. Restarting the depthai_gate service gives the error from above.

Hi @"isk"#1539 Apparently there is an demo app on there that starts automatically.. Will add to docs.. List apps `oakctl app list` Stop, then disable app `oakctl app stop ` `oakctl app disable ` Thanks, Jaka

Hi, thanks. This is the result: \~ # export DEPTHAI_DEVICE_NAME_LIST=10.10.XX.XX \~ # ping 10.10.XX.XX PING 10.10.XX.XX (10.10.XX.XX): 56 data bytes64 bytes from 10.10.XX.XX: seq=0 ttl=64 time=0.037 ms \--- 10.10.XX.XX ping statistics --- 1 packets transmitted, 1 packets received, 0% packet loss round-trip min/avg/max = 0.037/0.037/0.037 ms \~ # ssh root@10.10.XX.XX root@10.10.XX.XX's password: \~ # systemctl status depthai_gate ● depthai_gate.service - DepthAI Gate Loaded: loaded (file://kalama/lib/systemd/system/depthai_gate.serviceG/lib/systemd/system/depthai_gate.service[]8;;G; enabled; vendor preset: enabled) Active: mactive (running) since Fri 1970-01-02 00:57:23 CET; 55 years 1 month ago Main PID: 843 (python3) Memory: 272.8M CGroup: /system.slice/depthai_gate.service ├─[[0;38;5;245m 843 /usr/bin/python3 /usr/bin/depthai_gate[[0m └─[[0;38;5;245m 1477 /tmp/gate_fw_t35vy56i/e6cfebb5814a2095c4d882259b140e294a22a19aa56150a7dc802524725b9f90/depthai-device-rvc4[[0m Jan 02 00:57:24 kalama depthai_gate[843]: WARNING: This is a development server. Do not use it in a production deployment. Jan 02 00:57:24 kalama depthai_gate[843]: \* Running on http://127.0.0.1:11492 Jan 02 00:57:24 kalama depthai_gate[843]: \* Running on http://127.0.0.1:11492 (Press CTRL+C to quit) Jan 02 00:57:26 kalama depthai_gate[843]: INFO:werkzeug:127.0.0.1 - - [02/Jan/1970 00:57:26] "POST /api/v1/sessions HTTP/1.1" 200 - Jan 02 00:57:27 kalama depthai_gate[843]: INFO:werkzeug:127.0.0.1 - - [02/Jan/1970 00:57:27] "POST /api/v1/sessions/1/fwp HTTP/1.1" 200 - Jan 02 00:57:27 kalama depthai_gate[1471]: modprobe: FATAL: Module kmb_flash not found in directory /lib/modules/5.15.144-qki-consolidate-android13-8-g5ce1e4b1db15-dirty Jan 02 00:57:27 kalama depthai_gate[1473]: modprobe: FATAL: Module kmb_lens not found in directory /lib/modules/5.15.144-qki-consolidate-android13-8-g5ce1e4b1db15-dirty Jan 02 00:57:27 kalama depthai_gate[1474]: modprobe: FATAL: Module kmb_cam not found in directory /lib/modules/5.15.144-qki-consolidate-android13-8-g5ce1e4b1db15-dirty Jan 02 00:57:27 kalama depthai_gate[1475]: modprobe: FATAL: Module pwm_keembay not found in directory /lib/modules/5.15.144-qki-consolidate-android13-8-g5ce1e4b1db15-dirty Jan 02 00:57:27 kalama depthai_gate[843]: INFO:werkzeug:127.0.0.1 - - [02/Jan/1970 00:57:27] "POST /api/v1/sessions/1/start HTTP/1.1" 200 - root@0961345efa71:\~# oakctl app list Connecting to agent ... No devices found. No devices found. Failed to connect to agent: "\\"There are no available connections.\\"" root@0961345efa71:\~#

How to reset a OAK4-D PRO?

isk

Thank you for the answer. But after

systemctl --plain --legend=false | grep oak-agent | grep "/" | awk "{print \$NF}" | xargs -I {} systemctl stop {};

and factory reset, nothing changed.
I tried to do a full os recovery (https://rvc4.docs.luxonis.com/software/depthai-components/luxonis-os/). I got confused
with the sentence: "You also need to replace the [DEVICE_ID] with the correct xml file for your device".

Where to replace it?
Where get the code for a OAK4-D PRO AF CR1?

Ales

Thank you for the answer. But after
systemctl --plain --legend=false | grep oak-agent | grep "/" | awk "{print \$NF}" | xargs -I {} systemctl stop {};
and factory reset, nothing changed.

Please try to proceed with all the steps described here: https://discuss.luxonis.com/d/5765-how-to-reset-a-oak4-d-pro/14. The issue you're facing is not a bug that you can solve by a factory reset. You need to:

Do the factory reset - that brings you to a common entry state
Then - do all the other steps I described above to stop the default app.
If you have still some issues - try to run oakctl device info and oakctl list and paste here the output.

isk

Sorry, what was wrong here?
isk@wolgang:~$ adb shell / $ systemctl --plain --legend=false | grep oak-agent | grep "/" | awk "{print \$NF}" | xargs -I {} systemctl stop {}; / $ agentconfd factory-reset isk@wolgang:~$ oakctl self-update Already up to date isk@wolgang:~$ oakctl connect 10.10.2.108 --with-password Agent not running Initiating storing connection to 10.10.2.108:9998 Agent not running Connection to 10.10.2.108:9998 successfully stored isk@wolgang:~$ ping 10.10.2.108 PING 10.10.2.108 (10.10.2.108) 56(84) bytes of data. 64 bytes from 10.10.2.108: icmp_seq=1 ttl=63 time=6.27 ms 64 bytes from 10.10.2.108: icmp_seq=2 ttl=63 time=3.87 ms ^C --- 10.10.2.108 ping statistics --- 2 packets transmitted, 2 received, 0% packet loss, time 1002ms rtt min/avg/max/mdev = 3.870/5.071/6.272/1.201 ms isk@wolgang:~$ adb shell / $ ip a 1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000 link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00 inet 127.0.0.1/8 scope host lo valid_lft forever preferred_lft forever inet6 ::1/128 scope host valid_lft forever preferred_lft forever 2: dummy0: <BROADCAST,NOARP> mtu 1500 qdisc noop state DOWN group default qlen 1000 link/ether ce:8e:47:6f:b5:f0 brd ff:ff:ff:ff:ff:ff 3: ifb0: <BROADCAST,NOARP> mtu 1500 qdisc noop state DOWN group default qlen 32 link/ether ea:a0:52:25:af:cc brd ff:ff:ff:ff:ff:ff 4: ifb1: <BROADCAST,NOARP> mtu 1500 qdisc noop state DOWN group default qlen 32 link/ether ee:34:33:ac:ed:4f brd ff:ff:ff:ff:ff:ff 5: tunl0@NONE: <NOARP> mtu 1480 qdisc noop state DOWN group default qlen 1000 link/ipip 0.0.0.0 brd 0.0.0.0 6: gre0@NONE: <NOARP> mtu 1476 qdisc noop state DOWN group default qlen 1000 link/gre 0.0.0.0 brd 0.0.0.0 7: gretap0@NONE: <BROADCAST,MULTICAST> mtu 1462 qdisc noop state DOWN group default qlen 1000 link/ether 00:00:00:00:00:00 brd ff:ff:ff:ff:ff:ff 8: erspan0@NONE: <BROADCAST,MULTICAST> mtu 1450 qdisc noop state DOWN group default qlen 1000 link/ether 00:00:00:00:00:00 brd ff:ff:ff:ff:ff:ff 9: ip_vti0@NONE: <NOARP> mtu 1480 qdisc noop state DOWN group default qlen 1000 link/ipip 0.0.0.0 brd 0.0.0.0 10: ip6_vti0@NONE: <NOARP> mtu 1364 qdisc noop state DOWN group default qlen 1000 link/tunnel6 :: brd :: 11: sit0@NONE: <NOARP> mtu 1480 qdisc noop state DOWN group default qlen 1000 link/sit 0.0.0.0 brd 0.0.0.0 12: ip6tnl0@NONE: <NOARP> mtu 1452 qdisc noop state DOWN group default qlen 1000 link/tunnel6 :: brd :: 13: ip6gre0@NONE: <NOARP> mtu 1448 qdisc noop state DOWN group default qlen 1000 link/gre6 00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00 brd 00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00 14: wlan0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc mq state DOWN group default qlen 1000 link/ether 0e:74:bf:72:c1:94 brd ff:ff:ff:ff:ff:ff 15: wlan1: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc mq state DOWN group default qlen 1000 link/ether 52:fe:c6:3b:a3:48 brd ff:ff:ff:ff:ff:ff 16: hwsim0: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN group default qlen 1000 link/ieee802.11/radiotap 12:00:00:00:00:00 brd ff:ff:ff:ff:ff:ff 17: enP1p1s0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UP group default qlen 1000 link/ether 44:a9:2c:3f:94:0c brd ff:ff:ff:ff:ff:ff inet 10.10.2.108/16 brd 10.10.255.255 scope global noprefixroute dynamic enP1p1s0 valid_lft 3966sec preferred_lft 3966sec inet6 fe80::fdd5:ef7f:7fa5:dfe3/64 scope link noprefixroute valid_lft forever preferred_lft forever 18: bridge0: <NO-CARRIER,BROADCAST,MULTICAST,PROMISC,UP> mtu 1500 qdisc noqueue state DOWN group default qlen 1000 link/ether 82:57:a7:38:54:ef brd ff:ff:ff:ff:ff:ff inet 192.168.225.1/24 brd 192.168.225.255 scope global bridge0 valid_lft forever preferred_lft forever inet6 fe80::8057:a7ff:fe35:51ec/64 scope link
Here the outputs of the commands you requested:
`
isk@wolgang:~$ oakctl device info
Connecting to agent ...
Failed to connect to agent: StreamError(Os { code: 111, kind: ConnectionRefused, message: "Connection refused" })
isk@wolgang:~$ oakctl list
No devices found.

Ales

That's weird - try to send this additional info:

cat /etc/os-release
systemctl status oak-agent - if active, then:
- at least part of journalctl -xeu oak-agent (make sure you don't share sensitive data)
- journalctl -u oak-agent | grep -e "ERROR" might show something to us (although some error lines are expected)
systemctl status depthai-gate
Does the camera have access to the public network? (ping google.com)
Is the LED blue (not blinking) after the factory reset?

isk

`
/ $ cat /etc/os-release
ID=luxonisos-rvc4
NAME="Luxonis OS RVC4"
VERSION="1.3.0"
VERSION_ID=r851-1.3.0
PRETTY_NAME="QTI Linux robotics platform distro targeting performance builds. Luxonis OS RVC4 1.3.0"
IMAGE_REV="380402180d3b54c460aaa36b0ba5d4c3a930a8f6"
MANIFEST_REV_REV="LE.PRODUCT.6.0.r1-11900-9x07.0"
BUILD_ID="20250128180200"
/ $ ping google.com
PING google.com (142.250.186.174): 56 data bytes
ping: permission denied (are you root?)
/ $ agentconfd setup -p caracol
Success!
isk@wolgang:~$ ssh root@10.10.2.108
The authenticity of host '10.10.2.108 (10.10.2.108)' can't be established.
ED25519 key fingerprint is SHA256:cN6l3QfurCQniLN7Lg7VUpDabVxz5FN2yk0sUYjRQFU.
This key is not known by any other names
Are you sure you want to continue connecting (yes/no/[fingerprint])? yes
Warning: Permanently added '10.10.2.108' (ED25519) to the list of known hosts.
root@10.10.2.108's password:
~ # ping 8.8.8.8
PING 8.8.8.8 (8.8.8.8): 56 data bytes
64 bytes from 8.8.8.8: seq=0 ttl=59 time=13.695 ms
64 bytes from 8.8.8.8: seq=1 ttl=59 time=15.090 ms
^C
--- 8.8.8.8 ping statistics ---
2 packets transmitted, 2 packets received, 0% packet loss
round-trip min/avg/max = 13.695/14.392/15.090 ms

`
After factory reset the led is blinking blue. It changes when something is configured (setting root password).

Ales

I see - we're moving forward!

Once the LED is blinking blue, try the configuration using https://setup.luxonis.com/ (use local setup) instead of agentconfd setup. Then use oakctl to stop the default app.

(If you don't have this link already - here is more information about getting started: https://rvc4.docs.luxonis.com/hardware/platform/deploy/oak4-deployment-guide/ )

isk

Ok. Thanks. Now it works. The first time i didnt thus we try it manually.

Ales

Ok. Thanks. Now it works. The first time i didnt thus we try it manually.

Great! 🚀 We're working on making the first-time experience better, so new users have easy start.

KevinSani

Hello @jakaskerl I am trying to reset my oak 4d pro camera, but its not getting displayed on device manager I can ping the device and all can anyone please provde me with the proper documentation to flash this device.

jakaskerl

KevinSani
There is a button in the back between the M8 and M12. With device powered on, try holding the button for around 10s. The color of the LED will change and blink, then the device will reset.

Thanks
Jaka

KevinSani

Now I am facing an even bigger problem the device is not even turning on it doesnt turn on its led and i cant acces it in anyway what should be done in this case???

« Previous Page