OAK D pro Wide cam returns runtime error when running on a VM

KwinT

Hello,

I am using Ubuntu from VirtualBox and have this error

I tried to set the udev rules using the commands in this link https://docs.luxonis.com/en/latest/pages/troubleshooting/

but it did not work. I am sure that I installed extension pack for my VM and enabled the USB port that connected to the camera.

jakaskerl

Hi KwinT
Could you try booting the device with with dai.Device(pipeline, maxUsbSpeed=dai.UsbSpeed.HIGH) as device:

Thanks,
Jaka

KwinT

I tried it but still got the same error

jakaskerl

Did you install through this:
https://docs.luxonis.com/projects/api/en/latest/install/#virtual-box

Thanks,
Jaka

KwinT

Yes, I am using the VirtualBox and I have been following the instruction up to the last step when I am supposed to add the USB Intel Loopback device. Am I supposed to buy an Intel Loopback hardware, cause as I understand the instruction, when I run the OAK device, the USB Intel Loopback device should appear? I s there any way that I can enable this device without buying the hardware such as running some commands? What happened to me when i was running the code, a check mark switched from Movidius MyriadX (which was the name of the OAK ) to the Intel Corp device (the USB Intel Loopback never appeared). During the runtime, the USB symbol at the bottom said that no device was attached, and when the runtime was done and returned the error above, the check mark appeared again next to the Movidius MyriadX and the USB symbol at the bottom could detect the OAK again. Adding more info, the Intel Corp. was not related to the OAK.

jakaskerl

Hi @KwinT
Did you install the VM extension pack? What is the vendor ID and product ID of the Intel Corp device. Vendor should be 03e7 if this is a Luxonis device.

Thanks,
Jaka