OAK-D Pro PoE refuses to connect after incorrect connection

oliver25b

We had a team member force the ethernet M12 connector in an incorrect orientation a number of times while trying to test one of our OAK-D Pro PoE cameras. The connector is chewed up but still works properly (continuity tested). This camera no longer connects successfully (in the same setup where our second camera connects instantly).

When powered, both LED1 and PWR light up solid green, and the VPU and Realtek ethernet controller begin to heat up. Are there some additional hardware debugging steps we can complete?

Thanks in advance!

jakaskerl

Hi @oliver25b
The connector is likely fried. Not sure how he managed to connect it in a wrong orientation. You can try to boot it using M8 connector. https://docs.google.com/document/d/18dZTet675kyUgOFyHNrDG5-CQexw7G1SYdvEjDlzpYE/edit#heading=h.dyngymnuo2bm describes how to connect using m8 adapter. It works the same as a USB2 connector.

Thanks,
Jaka

oliver25b

For posterity, this is what we're dealing with. I'll try with the m8 port and see how things go.

Thanks!