Hello, so I tried using rae via RobotHub. It was working fine until I tried to install the "Counter App [BETA]" from RobotHub (Robots -> Install App -> Run -> Counter App [BETA]. Now it stuck as shown in the image and it has been like this for around 5 hours. [upl-image-preview url=https://discuss.luxonis.com/assets/files/2023-10-13/1697178561-770276-screenshot-from-2023-10-13-15-28-55.png] I'm looking forward to getting suggestion regarding this problem. Thank you

Stuck in pending installation

Voine

Hello, so I tried using rae via RobotHub. It was working fine until I tried to install the "Counter App [BETA]" from RobotHub (Robots -> Install App -> Run -> Counter App [BETA]. Now it stuck as shown in the image and it has been like this for around 5 hours.

I'm looking forward to getting suggestion regarding this problem. Thank you

Mike

Voine … I was able to progress … by deleting the "robot" and doing a hard reset by doing the blind poke the sharp conductive metal rod into the reset hole for 10 seconds and hope I did not let out the smoke. Then setting up from scratch with the wifi connection. Hope this helps.

Mike

I am in the same boat …. warning do not install the Counter App [BETA] until resolved … lol.
Stuck in an endless pending install … with no options to abort … please help.
FW: 1.13

Voine

Hi Mike, thanks for your reply and help. It seems deleting the robot is inevitable in this case.

brianlmerritt

Deleting the robot is a start but mine keeps coming up "Connected to RobotHub" even though RobotHub has no knowledge about it, and the reset button has no effect (what should it do?)

Pressing power twice does nothing - only a long hold on power cuts it off.

I installed this version of software 2023-10-02T10:00:02.354Z 888.4 MB luxonisos-rae-1.13.dm-verity.mender

brianlmerritt

I am assuming my reset switch is broken, but ssh was working so did a rm -rf /data as per https://docs.luxonis.com/projects/hardware/en/latest/pages/rae/#reset and there was nothing in /etc nor /var. After long power button turn off on reboot I managed to ask it to reconnect to robothub, so looks like a software reset is possible.

Mike

brianlmerritt … Good to hear you are up and running … the soft reset will come in handy to know about.

I have found the same thing with the power button … one press turns it on … press and hold until it turns off … the double press seems not to do anything.

jakaskerl Good to know that only the "RAE - Default App" works and is intended for Rae. Ideally Luxonis will block incompatible apps for the Rae in the future.

jakaskerl

https://discuss.luxonis.com/d/2326-perception-apps-on-rae/6

jakaskerl

Mike
The apps will likely just be patched to work on both rather than RVC3 only.

Thanks,
Jaka

brianlmerritt

Power off works - just needs the two presses to be "double click" speed. I've practiced now, and it does do a nice shut down with two quick jabs